Advertised Vacancy Number: DOE713970
This is a permanent full-time position commencing ASAP
Professional Benefits
Working for the Department of Education attracts a range of attractive professional and personal benefits including:
- 10 percent employer contributions to superannuation
- More than 20 days of other leave, including sick leave and carers’ leave
The Role and our Branch
Business and Customer Services are seeking to appoint a dedicated and enthusiastic Manager -Business Improvement and Capability (BIC).
We encourage all applicants with diverse professional experiences to apply.
The successful applicant will maintain a strong focus on customer service delivery and continuous improvement of services, and plan and schedule reform and improvement programs. They will influence Business Capability strategic directions and business plans through maintenance of an awareness of best practice, trends, and issues concerning the core functions of the Directorate. The Manager Business Improvement and Capability is responsible for creating a work environment that is safe, fosters equity and diversity, enables the achievement of personal and organisational goals, and facilitates accomplishment of designated roles and deliverables.
The BIC Branch aligns its services through the Education Business Services (EBS) Business Excellence Framework which details how EBS manages its business and supports the goals of continuous improvement and capability for the EBS focus areas of Our Customers, Our People, Our Processes and Systems. The Branch maintains a focus on supporting school corporate services staff through EBS processes, communications, capability building initiatives and professional learning.
Cultural Diversity
The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Your written application will be assessed against the following Selection Criteria:
- Demonstrated high-level skills and experience in business analysis, research, and implementing business performance improvement initiatives.
- Demonstrated high-level skills, and experience in business capability research and analysis, implementing capability frameworks and strategies, and managing workplace change.
Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process. Remaining selection criteria can be found on the attached Job Description Form (JDF).
For a full outline of the role responsibilities and selection criteria, please refer to the JDF.
It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.
All inquiries are welcomed
Please contact Jillian Jones, Director – Business and Customer Services by telephoning (08) 9264 8700 or emailing Jillian.Jones@education.wa.edu.au
Application Instructions
All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions. It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.
Your application should include:
- A one (1) page statement addressing the selection criteria listed above, in context of the role and business needs of the branch
- A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
- The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.
After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4127.
If you are having difficulty submitting your online application, please phone (08) 9264 8666 for assistance.
Eligibility and Training Requirements
Employees will be required to:
- provide evidence of eligibility to work in Australia for the term of the vacancy
- obtain a current Department of Education Criminal Record Clearance before commencing employment
- complete
- the Department’s induction program within three months of commencement;
- training specific to this role required by Department policy; and
- the Department’s training in Accountability and Ethical Decision-Making within six months of appointment
The Department applies a four (4) day breach period to this selection process.
Applications must be submitted before 4.30pm (WST) on Thursday, 11 November 2021
Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted.
APPLICATIONS MUST BE SUBMITTED ONLINE
PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED
This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our division for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
