24 month appointment pool with one permanent position for immediate filling.
We are establishing an appointment pool for vacancies that arise up to 11 October 2021. Appointments may be made on a full-time, part-time, casual, permanent, fixed-term basis.
During the life of the pool; candidates found “Suitable” through this process may be offered appointment to similar & subsequent vacancies within the College or across WA Government (subject to candidate permission being granted).
About the College
North Metropolitan TAFE is the established State Government provider of vocational education and training for the northern Perth region.
North Metropolitan TAFE has ten campuses located in the city and across the northern suburbs in Balga, Clarkson, East Perth, Joondalup (Kendrew, McLarty), Leederville, Midland, Mt Lawley, Nedlands and Perth (Northbridge).
With approximately 1500 staff and over 400 courses, North Metropolitan TAFE delivers high quality training across 48 industry areas including Agriculture, Animals, Science and the Environment, Automotive, Building and Construction, Business and Finance, Creative Industries, Education and Community Services, Engineering and Mining, English, Languages and Foundation Studies, Health, Beauty and Fitness, Hospitality, Tourism and Events, Information Technology, Library and Digital.
At North Metropolitan TAFE we value equity and diversity in our workforce and promote an inclusive and supportive workplace environment. First Australian Peoples and women are encouraged to apply for this / these position.
Find out more by visiting our website: www.northmetrotafe.wa.edu.au.
About the role
Coordinate the provision of customer service to students in accordance with North Metropolitan TAFE policies and procedures and utilising the Student and Administration Management system. Manage and monitor team performance to ensure service level agreements, performance standards and business outcomes are met. Facilitate communication and knowledge sharing across the College.
To be successful in this role you will ideally have experience in front line customer service, come from an educational background; with a focus on best practice and substantial functional knowledge in the areas of student administration.
For Further Job Related Information
Please contact Adrian Lowe, Senior Client Engagement Officer on 0437 986 685 or email firstname.lastname@example.org
Our employees have access to a range of benefits including:
- Salary packaging/sacrifice facility
- 9.5% employer superannuation contribution
- Deferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace
- Thirteen weeks paid long service leave after 7 years
- Fifteen days personal leave
- Four weeks annual leave and an option to accrue ten additional days extra leave each year
- Flexible working hours
- Paid parental leave – 14 weeks
Ready to Apply?
Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.
Advertised Reference Number: NMG099.19P
Applicants are required to apply online and need to submit:
- Current Resume including two (2) professional referees
- A written application addressing the selection criteria outlined in the attached Job Description Form
To submit your application, please click on the Apply for Job button. If you are experiencing any technical difficulties, please contact Establishment and Recruitment on (08) 9203 3735.
Please note that applicants must be available for interview during the week commencing 4 November, 2019.
Other Conditions and Eligibility
Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance. If this position involves contact with children, the recommended occupant will also be required to obtain a Working with Children (WWC) Card.
To be eligible for appointment applicants must have a working visa (for fixed term contract appointments) or permanent residency (for permanent appointments).
Over the next twelve (12) months; candidates found “Suitable” through this process may be offered appointment to similar & subsequent vacancies within the College or across WA Government (subject to candidate permission being granted).
Should no suitable applicant be identified, or an offer declined, the panel may search for further applicants beyond the closing date.
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.
Applications close Monday 21 October 2019 at 4:00pm (WST).