When you join the Department of Justice, you become part of a people-focused organisation working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
About the role
The Courts Technology Group is responsible for developing and maintaining our Integrated Courts Management System (ICMS) which is vital to the effective running of Courts in Western Australia. Our services are focused on facilitating the change from manual court processes to a fully electronic Court.
In order to deliver these functions we have a number of Tester, System Support Officer and Tester/System Support Officer positions available for fixed term and permanent appointment.
Tester positions are responsible for testing new functionality and changes to existing functionality within ICMS. The Tester writes software tests, then runs those tests to check that the new or changed functionality within the application works as it should. They are also testing to ensure that the functionality achieves its intended purpose in terms of usability, accuracy and fitness for purpose.
System Support Officers provide telephone and email helpdesk support to internal and external users of ICMS and other courts software applications. This can consist of advising the user how to do a particular action in the system, investigating situations where the system has not worked as expected and maintaining user accounts within the system. They also conduct in person training with Department of Justice staff.
Tester/System Support Officers undertake the work of both Tester and System Support Officer positions.
Do you have good customer service and communication skills? Do you enjoy undertaking research, analysing information and solving problems? Do you have a strong work ethic, are you driven and self-motivated to deliver outstanding results? Then these positions are for you.
Applications are encouraged from motivated applicants with minimal courts, software testing or system support experience. Training and development will be provided within the role
All employees are required to undergo employment screening, which includes a National Criminal History Check and other checks that may be relevant to the position requirements.
How to apply
Please ensure you review the attached JDF for further information about the work-related requirements of the position. This information will assist you with the preparation of your application.
We require you to submit:
- A current comprehensive Resume that highlights your suitability for these positions. Please include details of two (2) referees. You only need to submit one (1) application to be considered for our range of positions.
- Answers to the attached questionnaire. Please ensure you complete and attach this questionnaire as part of your online application as it forms part of our assessment process for your application.
As part of our selection process we may undertake a range of skills based assessments that may include simulation tests and work based assessments. Skills based assessments are a way to test your skills in relation to the positions we are looking to fill.
Please note: assessments are undertaken in a classroom environment and applicants are required to attend in person.
All work-related requirements as listed in the Job Description Forms will be assessed at some stage during the selection process.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
To submit your application click the “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.
The Department of Justice uses recruitment pools to build a bank of talent for future opportunities. When part of a pool you may be offered a permanent or temporary position, however an appointment is not guaranteed.
This pool will be open for a period of twenty four 24 months from the date of first appointment. Permanent and fixed-term full-time appointments may be offered as vacancies arise.
Currently there are three (3) fixed term contracts available for immediate filling.
If required we may choose to supplement the field of applications by conducting a Candidate Search.
Equity and Diversity
People from diverse backgrounds are encouraged to apply. The Department upholds a working environment that is free from discrimination in accordance with Equal Opportunities legislation.
If you would like further information on this opportunity please contact Celeste McDonald, Service Desk Manager, (08) 9425 2633 for a confidential discussion.