We are currently seeking to fill the position of Principal Investigating Officer. This opportunity will be a permanent appointment.
About the Western Australian Ombudsman
The office of the Ombudsman has four principal functions. The Office:
- Receives, investigates and resolves complaints about State Government agencies, local governments and universities;
- Reviews certain child deaths and family and domestic violence fatalities;
- Improves public administration for the benefit of all Western Australians through own motion investigations and education and liaison programs with public authorities; and
- Undertakes a range of additional functions, including statutory inspection and monitoring functions.
The Ombudsman also undertakes the role of the Energy and Water Ombudsman.
Staff of the Ombudsman’s Office
The staff of the Ombudsman’s office are its key resource. The office supports professional development through education and training and flexible work arrangements may be negotiated.
The Ombudsman’s office provides services to a diverse range of people within the Western Australian community and people from diverse backgrounds are encouraged to apply.
The position is covered by the Public Service and Government Officers CSA General Agreement 2017 and is located in the CBD, Perth Western Australia.
The Principal Investigating Officer is part of an Investigation team that is responsible for assessing and investigating complaints received from members of the public about the decision making and practices of public authorities and undertaking community and agency liaison.
As a Principal Investigating Officer you will be required to investigate and resolve complaints, including more complex complaints from members of the public about the decision making and practices of public authorities; mentor and lead other staff in complaint resolution; and lead and undertake related projects and community and agency liaison.
All key duties and selection criteria are provided in the attached Job Description Form.
Would you like to know more?
About the position: Paula Parentich on (08) 9220 7555
Submitting your application: Lisa Parkin on (08) 9220 7509
Prospective applicants must obtain a Job Application Package, Application for Vacancy Form and Job Description Form which provides details about the duties of the position and the selection criteria. These are attached below.
You are required to submit:
- An Application for Vacancy Form including referee details;
- A covering letter (no more than a single page) outlining your skills, experience and suitability for the position; and
- A comprehensive curriculum vitae that details your duties and achievements from current and previous roles and shows that you have the skills, knowledge and experience to do the job.
You do not need to submit a separate statement addressing the selection criteria.
Applications should be clearly marked “Private and Confidential - Advertised Vacancy” and sent to:
Mail or hand deliver:
Senior Human Resources Consultant
Ombudsman Western Australia
Level 2, Albert Facey House
469 Wellington Street
Perth WA 6000
(08) 9220 7500
A current, satisfactory National Police Certificate will be required prior to commencing employment.
To achieve a broad field of applicants, we may conduct an executive search and may use this process to continue to recruit applicants after the closing date.
This recruitment process may be used to fill similar temporary or permanent positions over the next six (6) months, through permanent, acting, secondment or fixed term contract arrangements.
Work Type: Permanent. Full-time.
Location: Perth CBD.
Closing Date: Applications must be received by Monday 29 July 2019, 5:00pm (WST).
Late applications will not be accepted.