This is for a full time permanent vacancy.
When you join the Department of Justice, you become part of a people-focussed organisation working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
About the role
Top quality leader and team player required.
The Registry of Births, Deaths and Marriages is seeking an experienced and self-motivated supervisor to work as a team supervisor within the registration team. Your role will be to supervise and coordinate an operational team including the public counter and back office staff ensuring the delivery of high quality, accurate and focused registration advice and customer services. The successful applicant will participate constructively and positively within the Registry and provide high level policy and procedural advice to both staff and clients of the Registry. You will also actively assist the Manager of Registration Services and Policy in the development and implementation of improved business services, policy and procedures.
Please read the Job Description Form (JDF) for more information about the work related requirements of this position.
All employees are required to undergo employment screening, which includes a National Criminal History Check and other checks that may be relevant to the position requirements.
How to apply
Please ensure you review the attached JDF for further information about the work related requirements of the position please see the attached JDF, this information will assist you with the preparation of your application.
We require you to submit:
A current comprehensive CV including the contact details of two referees and a statement addressing the following essential work related requirements (selection criteria):
1. People Management
Demonstrated ability to coordinate, monitor and report the effective use of staffing resources for the team towards the achievement of outcomes and in compliance with policies and standards.
2. Leadership, Coordination and Delegation
Demonstrated ability to lead, coach and encourage a workplace team and establish and manage effective workplace relationships to ensure the provision of a quality customer service.
3. Customer Service
Demonstrated ability to provide effective and quality advice and service to customers including professional bodies.
4. Interpretation and Policy and Procedures
Demonstrated ability to interpret and apply legislation, policy and procedures.
5. Communication and Interpersonal
Effective written and oral communication and interpersonal skills.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
To submit your application click the “Apply for Job” button at bottom of this page. Emailed applications will not be accepted.
If required we may choose to supplement the field of applications by conducting a Candidate Search.
Equity and Diversity
People from diverse background are encouraged to apply. The Department upholds a working environment that is free from discrimination in accordance with Equal Opportunities legislation.
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Justice in accordance with Part 5 (General Appointment) of the Commissioner's Instructions: Filling a Public Sector Vacancy.
If you would like further information on this opportunity please contact Rohan Quinn, Manager Registration Services & Policy on 9264 1502 for a confidential discussion.
Applications are to be submitted by no later than 4.30pm on Monday, 25 February 2019.