North Regional TAFE is the largest provider of training and vocational services in the north of Western Australia, servicing industries and communities across a region exceeding one million square kilometres. North Regional TAFE has eleven campuses – from Karratha in the south to Kununurra in the north – with the College’s three largest delivery centres at Broome, South Hedland and Karratha. The College delivers over 160 nationally recognised and industry endorsed qualifications each year to over 6,000 students. Training is also offered in non-accredited programs, short courses, work-readiness programs, literacy and numeracy, and skill sets.
The College is a major contributor to social capital in the region with an annual budget of $59 million and approximately 300 staff.
North Regional TAFE is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Find out more by visiting our website: www.northregionaltafe.wa.edu.au
About the role
This position is responsible for providing quality frontline customer service to internal and external customers in the areas of prospective course enquiries, enrolments, payments, visitor management and student support services and ensures quality customer service.
Our employees are covered by industrial agreements providing a significant range of employment benefits including:
- Five (5) weeks paid leave
- Access to an additional two (2) weeks Accrued Days Off
- Air-conditioning allowance (subject to eligibility)
- Generous annual travel subsidy
District Allowance Payment is paid according to the following:
- Subject to eligibility
- Public Service & Government Officers CSA General Agreement 2017 and Government Officers’ Salaries, Allowances and Conditions Award 1989
- Department of Commerce Labour Relations advice Circular to Departments
Current Rates as at 3 July 2015, Circular 4 of 2015 District Allowance Rates
For Further Job Related Information
Please contact Melanie Ansell, Coordinator Client Services on (08) 9159 6739 or Melanie.Ansell@nrtafe.wa.edu.au or apply now!
Ready to Apply?
Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.
Applicants are required to apply online and submit by the closing date detailed below.
Advertised Reference Number: NRG004.19S
Please ensure your application documents are complete and ready for upload, prior to clicking on the “Apply for Job” button.
If you are experiencing any difficulties applying, please contact Establishment & Recruitment on (08) 9203 3735.
Other Conditions and Eligibility
Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance. If this position involves contact with children, the recommended occupant will also be required to obtain a Working with Children (WWC) Card.
To be eligible for appointment Australian Citizenship, relevant visa or permanent residency is required.
This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve months.
Should no suitable applicant be identified, or an offer declined, the panel may search for further applicants beyond the closing date.
The onus is on the applicant to ensure that their application is submitted and received by the closing date and time. Late applications, proforma, faxed, hand delivered, posted and emailed will not be accepted.
Applications close Friday 25 January 2019 at 4:00pm (WST).