The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, youth justice, community initiatives and regional services reform.
West Kimberley
The West Kimberley is one of Australia's very special places, located approximately 2200km’s north of Perth, bordered by the Indian Ocean on the West, East Kimberley to the East and the Pilbara to the south. It is a vast area of dramatic and relatively undisturbed landscapes with sheer escarpments and pristine rivers that cut through sandstone plateaux and ancient coral reefs to create spectacular waterfalls and deep gorges. The regional office is located in Broome, with a branch office in Derby and together manage over 2700 properties across the portfolios of GROH, Social Housing and remote Aboriginal Housing.
The Opportunity
As a Customer Service Officer you will work as part of a team to deliver a first class customer service which aims to ensure that all eligible Western Australians have access to affordable and secure housing.
There are currently 2 permanent positions available for immediate filling.
Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.
The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Jon Lane, Administration Manager, on (08) 9158 3613.
Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:
- A current resume/CV
- A 2 page written application addressing all essential selection criteria, as stated below and on the JDF
- An application form (required for hard copy application only)
Essential Selection Criteria
- Takes pride in delivering outstanding service to customers every time.
- Looks for better ways of doing things and has a 'can do' approach to solving problems.
- Works and gets on with people from all walks of life, including an awareness of cultural sensibilities, and shows respect for cultural differences/needs, in particular of Indigenous people.
- Can be easily understood, often in challenging circumstances, when speaking or writing to others.
- Is flexible and ready, willing and able to take on a range of tasks and learn them quickly.
- Possesses an ability to work within a team.
Applicants who are short listed will be assessed on all the role related requirements during the selection process.
For technical difficulties while applying online or general recruitment enquiries please contact Venessa Toreresi, Principal HR Consultant on (08) 9193 8484.
Equality and Diversity
Housing is working towards breaking down barriers for all West Australians. This is being achieved through eliminating all forms of discrimination in the provision of our service delivery. Housing embraces diversity as the best products and services come from a workplace in which varied viewpoints are welcomed and encouraged.
Lodgement is system generated, any submissions on or after 4:00pm will not be accepted
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED
#LI-DSC
Attachments:-
jdf.pdf
-
Application Form
-
Cover letter for all job applications.pdf
-
Information for Applicants
You can view and print these PDF attachments by downloading Adobe Reader.