Jump to navigation
Other ConditionsAustralian Citizens or Permanent Residents only
Substantive Equality StatementLotterywest promotes a workplace that seeks to include and welcome the unique contributions of all people. We encourage applications from a diverse field of people including Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds, and people with disabilities. At Lotterywest employees are supported in organising flexible work arrangements, where business operations allow.
Job DescriptionKey Focus Areas of Position Reporting to the Senior Manager, Analysis and Insights and is part of the insights section. The key focus areas of the position are: • Business Requirements • Descriptive and Predictive Models • Business Analysis & Analytics • Communication & Visualisation • Continuous Improvement • Qualification and Assurance • Creation of Value • Service Delivery • Dealing with uncertainty and Complexity • Change Management Key Responsibilities: • Leads the product and service analysis and insights function, contributes to its strategy, develops and implements the associated frameworks, standards, methods, toolsets, processes, key artefacts, and ensures all relevant technical and business disciplines and principles are applied, focus on outcomes and remain current in the areas of: o Requirements Management o Analysis, Analytics and Insights o Descriptive and Predictive Modelling o Reporting, Visualisation and Communication • Leads the proactive analysis of product and service data to produce and communicate evidence-driven insights, reports, analyses and scenarios to validate, inform, support, implement and monitor tactical, operational, management and strategic objectives • Undertakes advanced modelling (such as descriptive, predictive and experimental design) in areas such as next best product/service, segmentation, regression, cluster analysis, product/offer propensity, attrition, cost/price elasticity and optimisation, discount triggers and competitor analysis • Researches, mines, relates, manipulates, and converts data and information from internal and external systems and sources by way of fit-for-purpose manual, semi-automated, scripted and automated processes and toolsets • Leads product and service intelligence and insights improvement activities through the application of original thinking to existing and emerging methods, processes, products and services and by improving, streamlining, and reinventing work processes • Sets the standards for the evaluation, quality assurance and quality control of internal and external sources, models and scenarios in terms of integrity, validity, consistency, accuracy, precision, timeliness, accessibility, availability, completeness, bias and relevance • Investigates and uncovers root causes of issues, analyses multiple alternatives, business scenarios, risks and benefits for a range of potential solutions, recommends resource (human, technical, financial) requirements and collaborates with impacted stakeholders to support or challenge critical business processes and decisions • Develops innovative and effective approaches to solve analytical problems seeking to involve, when and where required, relevant stakeholders, taking calculated risks and generating solutions to data and information challenges that build upon, adapt, and go beyond tradition and status quo • Devises, facilitates buy-in, makes recommendations and guides implementation of corrective and/or preventive actions for complex issues that cross organizational boundaries and are unclear in nature • Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action, seeks and shares relevant information, opinions, and judgments • Reports and presents the rationale of findings in easy to understand terms for all levels of colleagues and presents results that support problem solving and planning, contradicting common belief as required • Other duties as required. Mandatory/Special Role Requirements Police Clearance Required Qualification Bachelor Degree in a relevant field that is suitable for the selection criteria below.
Selection Criteria 1. Proven experience in business and data analysis providing actionable insights leading to business outcomes 2. Demonstrated design and implementation experience in data mining & conversion and associated tools (e.g. Excel, SQL, Python, relational databases) and statistical analysis tools (e.g. R, SAS & SPSS) 3. Demonstrated design and implementation experience in business reporting and visualisation and associated tools. 4. Demonstrated experience in project management and primary and secondary research 5. Excellent analytical, conceptual and problem solving skills 6. Demonstrated ability to work collaboratively across teams in developing, integrating and managing complex business issues, activities and processes to achieve business outcomes 7. Demonstrated experience developing and managing relationships with internal and external customers and stakeholders 8. Highly developed communication skills including the ability to confidently present messages in a clear, concise and articulate manner.
For Further Job Related InformationEnquires about the role can be directed to Glenn Jamieson, Senior Manager Analysis and Insights on 0438 142 414.
Application InstructionsPlease download the job pack below and refer to the job pack for instructions on how to apply.
Suitable applicants may be considered for future similar employment opportunities during the next six (6) months at Lotterywest.