VCID
735042
Come join us!
Are you an experienced leader passionate about delivering
coaching, high-quality support services? Join our team as a Patient
Support Services Supervisor and play a key role in leading
frontline teams to deliver efficient, patient-focused services
across multiple hospital sites.
Our vision, "Healthy people, amazing care. Koorda moort,
moorditj kwabadak", captures the essence of what we do
every day – showing compassion, dedication and professionalism.
About the Opportunity:
As a Patient Support Services Supervisor, you will provide
supervision across a range of occupational groups within Patient
Support Services operating 24 hours a day, 7 days per week. You
will lead and support staff, ensure high standards of customer
service, and contribute to the ongoing development of a capable and
responsive workforce across clinical and non-clinical areas.
Please Note: This position requires working on
a rotating roster (AM, PM and Nightshift) including weekends and
Public Hospitals
About You
You are an experienced supervisor with strong communication
skills and a proven ability to lead and support a diverse team. You
are organised, confident managing rosters and daily operations, and
committed to delivering high-quality, patient-focused services.
You bring a practical, hands-on approach, with a sound
understanding of workplace safety, equity and performance
management, and a commitment to fostering a respectful and
supportive team environment.
Qualifications and Experience
- Previous experience supervising and leading a diverse
workforce in a large organisation
- Well-developed oral and written communication skills
- Well-developed interpersonal and negotiation skills
- Sound knowledge of PC based Microsoft applications such as
Excel, Word, Outlook and PowerPoint
- Ability to prepare and coordinate complex rosters for large
numbers of staff.
- Current knowledge of legislative obligations for Equal
Opportunity, Disability Services and
- Occupational Safety and Health, and how these impact on
employment and service delivery.
Royal Perth Bentley Mount Lawley Group
Royal Perth Hospital, Bentley Hospital and Mount Lawley Hospital
are key hospitals within the East Metropolitan Health Service
(EMHS), delivering a broad range of high‑quality healthcare
services to the Western Australian community.
Royal Perth Hospital is a major tertiary facility providing
specialist medical services, emergency care and major trauma
services. Bentley Health Service complements this by delivering
sub‑acute care, rehabilitation and a range of community‑based
services. Mount Lawley Hospital provides specialist mental health
care through comprehensive inpatient and outpatient services.
Together, these hospitals work collaboratively to support
patient care, education and research across the metropolitan area,
ensuring integrated, person‑centered care for diverse
communities.
Application Instructions: Applicants are requested
to apply online (www.jobs.health.wa.gov.au).
Applicants are advised to write a statement addressing
the selection criteria in no more than 2-3 pages and provide a
detailed curriculum vitae which summarises your experience and how
you are able to meet the position requirements. These
documents should be complete and ready to attach prior to applying
online. Please ensure you allow sufficient time to complete the
online application process as you will be required to answer
various questions and attach your documentation.
It is preferable for your referee to be a current
supervisor or manager. Please include contact
details (phone and email) for two referees, including your current
or most recent line manager. Referees must provide professional
(work-based) email addresses, as personal email accounts (e.g.
Gmail, Hotmail) cannot be accepted.
This is a Recruitment Pool for casual, fixed term (full-time and
part-time), and permanent (full-time and part-time) positions.
Fixed term and casual appointments may be extended and/or converted
to permanent roles.
This recruitment pool will be open until 6th July 2026, and the
following should be noted:
The panel will monitor this recruitment pool for applications
throughout this timeframe and will assess on a regular basis.
Suitable applicants will be placed in a pool and appointments
may be made when similar vacancies occur within any EMHS facility
until 30th June 2027.
Please inform your referees that they may be contacted when you
submit your application.
Job related Enquiries
For further job-related information, we encourage you to contact
Ekrem Ozer on 08 9224 2276.
Eligibility and Equality
To be eligible for a fixed term appointment you must have
documentary evidence of your entitlement to live and work in
Australia for the period of the contract.
Please note that no visa sponsorship is offered for this
position.
East Metropolitan Health Service (EMHS)
is committed to ensuring that our services are delivered by people
who are representative of the diverse communities we assist.
We wholly embrace diversity and inclusion and encourage people
to work with us from all ages, races, genders, religions, sexual
orientations, family responsibilities or other characteristics,
including Aboriginal people, people from culturally diverse
backgrounds, individuals with a diverse sexuality or gender or
bodily diversity, and people with disability.
WA Health is committed to growing the Aboriginal
workforce as a part of WA Health’s Aboriginal Workforce Policy. As
a measure to achieve equality, Section 51 of the Equal Opportunity
Act 1984 applies to this position. Aboriginal people are encouraged
to apply.
Other Conditions: WA Health engages staff
in positions of trust and responsibility. WA Health policies
require applicants to undertake criminal records screening and
integrity checking as part of the appointment process. Referees may
also be asked to comment on an applicant’s integrity and past
demonstration of ethical behaviour.
Employee Benefits: Our employees enjoy a
range of benefits which may include (in line with operational
requirements):
- Professional Development Opportunities and Study
leave/assistance.
- Many options for flexible work arrangements, including
working hours and generous leave provisions.
- Access to generous salary packaging arrangements (car
leasing, laptops, phones, general living expenses, - including
mortgage and rent to name a few).
- Discounted Public Transport
- Other professional and location-based allowances.
If you experience difficulties while applying online, please
contact Employee Services on 13 44 77 for immediate assistance
during business hours.
Lodgment is system generated. Any submissions on, or
after, 4:00pm on 6th July 2026 will not be accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE
CONSIDERED.
