Provide compassionate care and support refugee children and
families to build healthy futures in WA.
Vacancy Reference
No. 734680
We currently
have 1 fixed term full time position until 31 December 2026
with possibility of extension/s and or permanency. Part time
(0.8FTE) may be considered for the right applicant.
A current
driver’s license is required for this role.
About the
Role
We are
seeking a compassionate and culturally responsive
Multicultural Liaison Officer (MLO) to join
our multidisciplinary Refugee Health Team
(RHT) based in Midland. You will join a supportive,
multidisciplinary team committed to culturally safe, equitable
and high-quality community care.
As a
Multicultural Liaison Officer, you will play a vital role in
supporting newly arrived refugee families by providing
psychosocial support, health system navigation, and culturally
informed advocacy. Working closely with nursing and
multidisciplinary teams, you will help ensure clients receive
sensitive, accessible, equitable, and culturally appropriate
care, while contributing to improved engagement and health
outcomes in line with a primary health care approach.
In this
role, you will act as a bridge between refugee communities,
health services, government agencies, and community
organisations. You will support clients to navigate the health
system and strengthen their understanding of health rights,
including the use of interpreters to support health literacy
and improve access to appropriate services. You will also
assist clients and families to express their cultural and
social needs in clinical and multidisciplinary settings,
including supporting key transitions such as school
progression.
The role
requires the ability to work both autonomously and
collaboratively within the multidisciplinary RHT and the
broader Community Health Services.
Key
responsibilities include:
- Acting
as a link between refugee communities, Child and Adolescent
Health Service (CAHS), government agencies, and community
organisations.
- Advocating for
effective communication between clients, families, and health
service staff.
- Support
engagement with external services and organisations, including
childcare services, disability supports (NDIS), food security
services, and community-based NGOs.
- Assisting families with
transport options, including public transport navigation and
health-related transport support (within policy
guidelines).
- Supporting engagement
with Child Health service, Child Development Services (CDS) ,
Dental services and other allied health services to improve
understanding and participation in care plans.
- Assist
with school engagement and transitions, including movement from
Intensive English Centres to mainstream schooling.
- Collaborating with the
CAHS Consumer Engagement Team to support multicultural
engagement initiatives.
- Maintaining accurate and
confidential client records in accordance with service
requirements.
We are
seeking an applicant who demonstrates a strong understanding of
refugee experiences and the social determinants of health, and
who is committed to delivering equitable, person centred
care.
If you have
strong communication and advocacy skills with the ability to
build trust and communicate effectively with families from
refugee and culturally and linguistically diverse backgrounds
we encourage you to apply.
About Child & Adolescent Community
Health (CACH): Our teams provide health and
developmental assessments, early intervention and health
promotion services for children and young people across the
Perth metropolitan area.
These
services delivered at community health centres, schools, homes
and through telehealth appointments with a focus on child
health, growth and development, behaviour, immunisation and
family support.
How to Apply
Applicants
are requested to apply online (www.jobs.health.wa.gov.au).
Please note, applicants must have a current, valid email
address in order to apply online. This email address will be
used for communication with applicants.
Your ability
to meet the work-related requirements will be assessed
throughout the recruitment process.
For your
written application please provide the following:
- A
statement addressing Essential selection criteria 1-6,
and Desirable Criteria 2 as per the Job Description
Form in no more than 2-3 pages. (View the applicant
information package and Job Description Form (JDF) attached for
more information, including the selection
criteria).
- A current
resume which summarises your experience and how you
are able to meet the position requirements.
- Telephone and email
contact details of two professional referees,
with at least one contact being a recent supervisor/line
manager.
Within the application system you will be presented
with the following question. Please review the Essential and
Desirable Selection Criteria outlined in the attached Job
Description Form carefully when preparing your response.
Thisquestion allows you to showcase your relevant skills and
experiences in detail,
- Describe
a situation where you supported an individual, family, or
community to navigate a complex system (for example health,
education, or social services).
-
- How did you
ensure communication was culturally appropriate and
responsive to the client’s needs?
- What advocacy or
support did you provide to help achieve a positive
outcome?
- How did you
collaborate with other services, agencies, or
multidisciplinary teams?
- What challenges
did you encounter, and how did you manage
them?
This
response will be assessed against the Job Description From
(linked above) Essential Criteria 2,3, and 4.
These
documents should be complete and ready to attach prior to
applying online. Please ensure you allow sufficient time to
complete the online application process as you will be required
to answer various questions and attach your documentation.
Selection
Criteria: Please see the attached Job Description
Form.
Help in
submitting your application: If you experience technical
difficulties while applying online, please contact Employee
Services on 13 44 77 for immediate assistance during business
hours.
Eligibility
to Apply: To be eligible for appointment, applicants must have
a valid working visa (for fixed term appointments) or be an
Australian citizen, permanent resident, or have a visa to live
and work indefinitely in Australia (for permanent
appointments).
Sponsorship is
not available for this position.
Working With
Children’s check: This position is subject to a Western
Australian Working With Children (WWC) Check. For further
information please refer to the WWC website at:
https://workingwithchildren.wa.gov.au
Other
Conditions: WA Health engages staff in positions of
trust and responsibility. WA Health policies require applicants
to undertake criminal records screening and integrity checking
as part of the appointment process. Referees may also be asked
to comment on an applicant’s integrity and past demonstration
of ethical behaviour.
WA Health is
committed to eliminating all forms of discrimination in the
provision of our service. We embrace diversity and strongly
encourage applications from people from culturally diverse
backgrounds and people with disabilities.
In addition,
we are committed to growing our Aboriginal workforce as part of
WA Health Aboriginal Workforce Policy. As a measure to achieve
equality, Section 51 of the Equal Opportunity Act 1984 applies
to this position and Aboriginal and Torres Strait Islander
peoples are encouraged to apply.
Whilst this
selection process will initially be used to fill the above
vacancy, it may also be used to fill other "similar" vacancies
throughout the health service. In addition to this, should the
successful applicant decline or vacate the advertised vacancy,
then the next most suitable applicant may also be selected from
this process. Both of these options remain valid for a period
of twelve (12) months from when the authorised delegate
endorses the recruitment decision.
About CAHS
The Child
and Adolescent Health Service (CAHS) is proud to be the leading
service provider for paediatric healthcare in Western
Australia, as the State’s only dedicated health service for
infants, children, and young people. CAHS comprises three
service areas: Perth Children’s Hospital (PCH) and Neonatology,
Community Health, and Child and Adolescent Mental Health
Services (CAMHS).
With over
7000 employees, our services are delivered at PCH and King
Edward Memorial Hospitals (KEMH), as well as across a network
of more than 160 community clinics across the Perth
metropolitan area.
For further
information about the benefits of working for CAHS, please
click
here and for further information regarding CAHS’ services,
please click here
CAHS
values: To achieve our vision of healthy kids, healthy
communities, CAHS is committed to providing a workplace culture
that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the
selection process you may be assessed on your ability to fulfil
the responsibilities of this position in accordance with the
values. If you have any questions regarding this, please
contact the person named in this advert.
Our Values
guide our work in every action, and that includes recruitment
and employment. CAHS encourages Aboriginal people, people from
culturally and linguistically diverse backgrounds or LGBTI
communities, and people with disability to work with us.
Whatever your age, race, gender, religion, sexual orientation,
and family/carer responsibilities are, we ask that you consider
bringing your expertise to our workforce.
Support for your interview
process
CAHS is
committed to ensuring that our interview process meets the
access needs of all applicants. If you require any reasonable
adjustments to accommodate a disability, enhance access, or
support your inclusion and success during the interview, please
contact the CAHS Talent Acquisition Team prior to your
interview.
Lodgement is
system generated. Any submissions on, or after, 4:00pm on the
closing date will not be accepted.
LATE
OR EMAIL APPLICATIONS CAN NOT BE CONSIDERED.
