The Payroll Services Officer contributes to the accurate, timely and compliant delivery of end-to-end payroll services for the Department. The role undertakes payroll processing in accordance with legislative, industrial and organisational requirements, investigates and resolves routine payroll issues, and escalates matters appropriately to ensure risks are managed. The position supports continuous improvement initiatives, maintains high standards of data accuracy, and delivers responsive, customer-focused service to employees and managers across the agency.
This is pool recruitment process for permanent full-time, and fixed term full-time opportunities, with one (1) permanent full-time position currently available for immediate filling.
This pool may be used to fill future similar permanent or fixed-term positions that may arise within the Department and across the WA public sector in the next 12 months from the initial date of appointment.
Our Perth office is located in the Perth CBD in a convenient location, above the Perth Underground rail; close to the Wellington Street Bus Station and City CAT services.
To be successful for this position, you need to demonstrate:
- Experience in delivering a highly responsive, customer focused payroll service and supporting pay-run activities in a deadline-driven environment.
- Ability to provide accurate advice to management and staff on payroll related matters consistent with relevant Acts, Awards, Agreements, policies and procedures.
- Strong attention to detail, accuracy and accountability in end-to-end payroll processing, with the ability to identify, resolve and escalate issues appropriately and within required deadlines.
- Ability to interpret and apply payroll legislation, industrial instruments and departmental requirements to ensure compliant processing.
- Demonstrate the behaviours within the leadership context as outlined below.
Core leadership behaviours outlined in Leadership Expectations are applicable to this role and should be demonstrated in the context of Personal Leadership. The Personal Leadership context is about the work of individuals not yet in traditional leadership positions who make a direct and immediate difference to the agency. The expected behaviours may be assessed during the recruitment and selection process.
About us
For more information on what we do, our recruitment process, and why working at the Department of Planning, Lands and Heritage is an attractive proposition, please visit the Department page on the DPLH website.
We have a comprehensive Applicant Information Pack to provide information about us, the values of the department and practical guidance on the process for you.
Benefits of Working at DPLH
DPLH offers a broad range of benefits including but not limited to:
- Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance.
- 12% superannuation, full employer contribution and salary packaging options
- Comprehensive learning and professional development opportunities.
- 4 weeks annual leave with 17.5% loading paid as additional pay every December
- 3 days additional public sector holidays each year
- Cultural leave for Aboriginal and Torres Strait Islander staff
- Leave for study, bereavement, foster caring and parenting
- Free access to a confidential employee assistance program (EAP) for you and your family, which includes psychology and counselling services.
How to apply: All applications are submitted online. Select ‘Apply for Job’, located at either top or bottom of the screen, and follow the instructions; you will need to provide a:
- Comprehensive CV that clearly shows your skills, experience, and key achievements, including the details of two referees.
- A maximum two (2) page covering letter, addressing the essential requirements, as detailed in the JDF.
Further Information:
If you would like to know more, please give a call on (08) 6551 7965 or email Paula.Wilson@dplh.wa.gov.au to discuss the role in further detail. Please do not send your application to Paula Wilson or to seek their assistance with lodging your application.
Aboriginal and Torres Strait Islander applicants – For a confidential discussion about the recruitment process, please reach out to Jake Louthean or Barb Culbong from our Aboriginal Employment and Engagement team. You can contact Jake at 0428429486 or Barb at 0408 895 002 or alternatively email us at aboriginalemployment@dplh.wa.gov.au.
The Department is an equal opportunity employer and as a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position, may be prioritised for appointment.
Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact our HR Services team on (08) 6551 9419 or email recruitment@dplh.wa.gov.au.
We can also be contacted via the National Relay Service on the below numbers:
TTY/voice calls – 133 677
Speak and Listen – 1300 555 727 SMS relay – 0423 677 767.
Special Requirements for this position:
The Department will conduct a Nationally Coordinated Criminal History Check for applicants successful to this recruitment process.
To be eligible for a permanent appointment to the Western Australian public sector it is essential that you are an Australian citizen or have permanent residency status in Australia. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the period of the contract.
Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.
If you experience technical issues when submitting your application, contact ramshelpdesk@bigredsky.com, or please call (08) 6551 9419 for any other queries.
Closing Date – Friday, 3 July 2026 @ 4:00pm
