CRVCID No.
734348
This is a Fixed Term Full
Time appointment, with the possibility of extension(s).
Position
Profile: Provides support to the Child and Family Liaison
Service for the consumer feedback process. Provides comprehensive
administrative support relating to data entry, document management,
tracking of consumer feedback and preparation of reports. Liaises
directly with consumers and staff, and assists in coordinating the
investigation and resolution of complaints from consumers with
support and supervision of senior team members.
The Child and
Adolescent Health Service (CAHS) is proud to be the
leading service provider for paediatric healthcare in Western
Australia, as the State’s only dedicated health service for
infants, children and young people. CAHS is made up four service
areas: Neonatology, Community Health, Child and Adolescent Mental
Health Services (CAMHS), and Perth Children’s Hospital (PCH).
Consisting of over 6,500 employees, our services are delivered at
PCH and King Edward Memorial Hospital (KEMH), as well as across a
network of more than 160 community clinics across the metropolitan
area.
For further
information about the benefits of working for CAHS and our services
please click
here.
Selection
Criteria: Please see the attached Job Description Form
(available online at www.jobs.health.wa.gov.au).
For
Further Job Related Information: We encourage you to
contact Birsena Aly on 0412 504 766.
WA Health is committed to
eliminating all forms of discrimination in the provision of
our service. We embrace diversity and strongly encourage
applications from people from culturally diverse backgrounds and
people with disabilities.
In addition, we are
committed to growing our Aboriginal workforce as part of WA Health
Aboriginal Workforce Policy. As a measure to achieve equality,
Section 51 of the Equal Opportunity Act 1984 applies to this
position and Aboriginal and Torres Strait Islander peoples are
encouraged to apply.
Eligibility to
Apply: To be eligible for appointment, applicants must
have a valid working visa (for fixed term appointments) or be an
Australian citizen, permanent resident, or have a visa to live and
work indefinitely in Australia (for permanent
appointments).
Other
Conditions: WA Health engages staff in positions of trust
and responsibility. WA Health policies require applicants to
undertake a criminal records screening and integrity checking as
part of the appointment process. As well as undertaking a criminal
record screening and integrity checking, you may also be required
to undertake a working with children check (if required for the
role) and a pre-employment health assessment. We may ask referees
to comment on your integrity and past demonstration of ethical
behaviour. Please note that adverse information does not
necessarily disqualify an applicant but will be considered as part
of the appointment process.
For
Assistance including any adjustment needed
to accommodate a disability and confidential enquiries – please
contact the Strategic Talent Acquisition Recruitment Team (START)
service via email: CAHS.TalentAcquisition@health.wa.gov.au
Whilst this selection
process will initially be used to fill the above vacancy, it may
also be used to fill other "similar" vacancies throughout the
health service. In addition to this, should the successful
applicant decline or vacate the advertised vacancy, then the next
most suitable applicant may also be selected from this process.
Both of these options remain valid for a period of twelve (12)
months from when the authorised delegate endorses the
recruitment decision.
If you
experience difficulties while applying online, please contact
Employee Services on 13 44 77 for immediate assistance during
business hours.
Application
Instructions: Applicants are requested to apply online
(www.jobs.health.wa.gov.au).
Please note, applicants must have a current, valid email address in
order to apply online. This email address will be used for
communication with applicants.
Your
ability to meet the work related requirements will be assessed
throughout the recruitment process. For your written application
please provide the following:
- a statement
addressing the selection criteria in no more than 2-3
pages.
- a current resume
which summarises your experience and how you are able to meet
the position requirements.
- The name, email
and contact details of two referees who can be
contacted to provide an employment reference (we will contact
you and seek your confirmation prior to contacting your listed
referees).
These documents should be
complete and ready to attach prior to applying online. Please
ensure you allow sufficient time to complete the online application
process as you will be required to answer various questions and
attach your documentation.
CAHS
values: To achieve our vision of healthy kids,
healthy communities, CAHS is committed to providing a
workplace culture that is driven and shaped by our values
of Compassion, Collaboration, Equity, Respect,
Excellence and Accountability. During the selection
process you may be assessed on your ability to fulfil the
responsibilities of this position in accordance with the values. If
you have any questions regarding this, please contact the person
named in this advert.
Lodgement is system
generated. Any submissions on, or after, 4:00pm on the closing date
will not be accepted.
LATE OR EMAIL
APPLICATIONS WILL NOT BE CONSIDERED.
