Support
families from the point of referral following newborn hearing
screening through to diagnosis and early
intervention.
CRVCID.
733942
This is a Permanent Part
Time (0.6FTE) appointment.
About
the Role
The Child and Adolescent
Health Service (CAHS) is seeking a Care Navigator
to join our team and ensure infants and families receive timely,
coordinated and family-centred care following referral from
Western Australian Newborn Hearing Screening (NBHS)
Program. This is a unique opportunity to make a meaningful
difference in the lives of children and families during a critical
stage of development.
This position is primarily a
coordination and support role, involving regular contact with
families via telephone, telehealth and occasional face-to-face
appointments.
Working closely with
families, audiologists, ENT specialists, Hearing Australia, early
intervention providers and community services, you will provide
ongoing guidance, support, education, and advocacy throughout the
diagnostic and intervention pathway.
Your focus will be on
helping families understand hearing screening and diagnostic
outcomes, navigate services, attend appointments, and access the
supports they need to achieve the best possible outcomes for their
child.
You will play a key role in
ensuring families feel supported, informed, and confident
throughout their journey.
Key responsibilities
include:
- Maintaining regular
contact with families to promote engagement and continuity of
care throughout the hearing care pathway.
- Monitoring and tracking
each child's progress to ensure timely access to diagnosis,
intervention and ongoing care.
- Coordinating
appointments and facilitating access
- to
diagnostic, rehabilitation and early intervention
services.
- Liaising
with audiologists, ENT specialists, Hearing Australia, early
intervention services and disability support providers to
ensure coordinated care.
- Supporting families in
preparing for appointments and understanding recommendations
from health professionals.
- Assisting families to
access appropriate supports, including early intervention
services, NDIS and community resources where
relevant.
- Participating in
multidisciplinary discussions and contribute to family-centred
care planning.
- Maintaining accurate
clinical records, data management and reporting in line with
National Universal Newborn Hearing Screening Program
requirements.
- Contributing to quality
improvement activities and evidence-based service
delivery.
If you are an allied health
professional with advanced practice skills, relevant paediatric
experience, and an understanding of childhood hearing loss and the
diagnostic, medical, rehabilitation and early intervention pathways
available to we encourage you to apply.
Experience working within
paediatric or neonatal audiology services is desirable but not
required.
An Allied Health
qualification is required for this role together with relevant
professional accreditation/eligibility for membership with the
relevant professional association as per the Job Description Form
(linked above).
About
our Team
The WA Newborn Hearing
Screening Program oversees universal newborn hearing screening
across Western Australia, including both public and private
hospitals.
We are a collaborative
statewide service committed to the early identification of hearing
loss and improved outcomes for children through timely diagnosis,
intervention and coordinated care. We work closely with health
services and community providers to ensure infants receive
appropriate and timely support throughout their care
journey.
Our team coordinates
statewide screening outcomes and referrals, provides training,
education and support to screening staff, facilitates access to
diagnostic audiology and follow-up services, and identifies and
monitors infants with risk factors for hearing loss. We also
support families from referral through diagnosis and intervention,
ensuring a consistent, family-centred approach to care across the
state.
How
to apply
We welcome your application
via the ‘Apply for Job’ button at the bottom of this page. Please
note, applicants must have a current, valid email address in order
to apply online. This email address will be used for communication
with applicants. Your application should contain the
following:
- A
statement addressing selection criteria as per the Job
Description Form in 2 – 3 pages maximum.
- A copy
of your current CV outlining your most recent and relevant work
experience.
- The
name, email and contact details of two
referees who can be contacted to provide a
confidential report (we will contact you and seek your
confirmation prior to contacting your listed
referees).
Within the
application system you will be presented with the following
question. Please review the Essential and Desirable Selection
Criteria outlined in the attached Job Description Form carefully
when preparing your response. This question allows you to
showcase your relevant skills and experiences in
detail,
- Please
describe your experience helping children and families to
navigate complex health care or disability pathways (e.g.
appointments, referrals, or early intervention supports).
How did you apply your advanced practice skills to assess
needs, coordinate care and support the family, and what was the
outcome
This response will be
assessed against the Job Description From (linked above)
Essential Criteria 2,3 and 4.
These documents should be
complete and ready to attach prior to applying online. Please
ensure you allow sufficient time to complete the online application
process as you will be required to answer various questions and
attach your documentation.
Selection
Criteria: Please see the attached Job Description
Form.
For Further Job Related
Information: We encourage you to contact Josie Prydderch,
Manager WA Newborn Hearing Screening Program at josie.prydderch@health.wa.gov.au
or 08 6456 5655 with any specific questions related to this
role.
Help in submitting
your application: If you experience technical
difficulties while applying online, please contact Employee
Services on 13 44 77 for immediate assistance during business
hours.
Eligibility:
To be eligible for appointment, applicants must have a valid
working visa (for fixed term appointments) or be an Australian
citizen, permanent resident, or have a visa to live and work
indefinitely in Australia (for permanent appointments).
Working With
Children check: This position is subject to a Western
Australian Working With Children (WWC) Check. For further
information please refer to the WWC website at: https://workingwithchildren.wa.gov.au.
Other
Conditions: WA Health engages staff in positions of trust
and responsibility. WA Health policies require applicants to
undertake a criminal records screening and integrity checking as
part of the appointment process. As well as undertaking a criminal
record screening and integrity checking, you may also be required
to undertake a working with children check (if required for the
role) and a pre-employment health assessment. We may ask referees
to comment on your integrity and past demonstration of ethical
behaviour. Please note that adverse information does not
necessarily disqualify an applicant but will be considered as part
of the appointment process.
WA Health is committed to
eliminating all forms of discrimination in the provision of
our service. We embrace diversity and strongly encourage
applications from people from culturally diverse backgrounds and
people with disabilities.
In addition, we are
committed to growing our Aboriginal workforce as part of WA Health
Aboriginal Workforce Policy. As a measure to achieve equality,
Section 51 of the Equal Opportunity Act 1984 applies to this
position and Aboriginal and Torres Strait Islander peoples are
encouraged to apply.
Whilst this selection
process will initially be used to fill the above vacancy, it may
also be used to fill other "similar" vacancies throughout the
health service. In addition to this, should the successful
applicant decline or vacate the advertised vacancy, then the next
most suitable applicant may also be selected from this process.
Both of these options remain valid for a period of twelve (12)
months from when the authorised delegate endorses the recruitment
decision.
About
CAHS
The Child and Adolescent
Health Service (CAHS) is proud to be the leading service provider
for paediatric healthcare in Western Australia, as the State’s only
dedicated health service for infants, children, and young people.
CAHS comprises three service areas: Perth Children’s Hospital (PCH)
and Neonatology, Community Health, and Child and Adolescent Mental
Health Services (CAMHS).
With over 7000 employees,
our services are delivered at PCH and King Edward Memorial
Hospitals (KEMH), as well as across a network of more than 160
community clinics across the Perth metropolitan area.
For further information
about the benefits of working for CAHS, please click here and
for further information regarding CAHS’ services, please
click here
CAHS
values: To achieve our vision of healthy
kids, healthy communities, CAHS is committed to providing a
workplace culture that is driven and shaped by our values
of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During
the selection process you may be assessed on your ability to fulfil
the responsibilities of this position in accordance with the
values. If you have any questions regarding this, please contact
the person named in this advert.
Support for your interview
process
CAHS is committed to
ensuring that our interview process meets the access needs of all
applicants. If you require any reasonable adjustments to
accommodate a disability, enhance access, or support your inclusion
and success during the interview, please contact the CAHS Talent
Acquisition Team prior to your interview.
You can reach the team via
CAHS.talentacquisition@health.wa.gov.au
or by calling 08 6456 0321. All enquiries will be treated
confidentially.
Lodgement is system
generated. Any submissions on, or after, 4:00pm on the closing date
will not be accepted.
LATE OR EMAIL
APPLICATIONS CAN NOT BE CONSIDERED.
