CRVCID No. 731982
This is a Permanent Full Time appointment
at 75 hours per fortnight
Your new
role
Are
you a strategic thinker with a passion for strong governance and
organisational performance? Are you looking for an opportunity to
lead Business Services in a values-driven agency that makes a
difference to the community?
The
Manager Business Services is responsible for leading the delivery
of corporate functions that underpin the agency’s effectiveness.
This includes finance, human resources, ICT, risk management,
procurement and business operations. You will play a key role in
ensuring the agency meets its statutory and compliance obligations
while supporting continuous improvement and best practice across
all business services.
In
this role, you will take a hands-on approach to delivering core
business services while also providing strategic advice to the
Executive on financial management, workforce planning, governance
and operational performance. You will be responsible for directly
undertaking key processes, including budget development, financial
reporting, and audit and risk activities, while ensuring alignment
with whole-of-government requirements and policies.
You
will lead a small but high-performing team, fostering a
collaborative and accountable culture. You will also work closely
with internal, and external stakeholders, including central
agencies and service providers, to ensure systems, processes and
services support the agency’s objectives.
Our
agency values flexibility, work–life balance and a supportive work
environment. To succeed in this role, you will be highly organised,
solutions-focused, and comfortable operating across a broad range
of corporate disciplines. Strong leadership, communication and
stakeholder management skills are essential.
We
are looking for someone who is proactive, detail-oriented and
committed to continuous improvement. Experience in the public
sector and a strong understanding of governance, financial
management and compliance frameworks will be highly
regarded.
If
you would like to know more about the role, please don’t hesitate
to reach out to the contact person below for a confidential
discussion.
About
HaDSCO
We
are an independent Statutory Authority providing complaint
resolution services in the health, mental health and disability
sectors in Western Australia and the Indian Ocean Territories. Our
service covers the private, public and not-for-profit sectors and
prison health services. To find out more about us, please visit our
website at www.hadsco.wa.gov.au.
We
are a dynamic organisation, with a focus on customer service and
achieving positive outcomes from the complaint resolution process.
We also have a commitment to providing an impartial, high-quality
service, and we are always looking for ways to do things
better.
The
Office recognises, values and embraces the diversity of the Western
Australian and Indian Ocean Territories communities, including
differences in culture, ethnicity, religious beliefs, sexuality,
gender identity, age, abilities and life experiences. The Office is
committed to providing an inclusive and respectful workplace for
all staff and encourages applicants from a diverse range of
backgrounds to apply for the role.
Accessibility: If you have any communication or
access needs that require adjustment to allow you to participate in
this recruitment process, please contact Business Services on (08)
6551 7600 or by email at mail@hadsco.wa.gov.au
Want to know
more?
Director Sarah Cowie would be happy to talk with
you on 6551 7626 or can be reached via
Executive.Assistant@hadsco.wa.gov.au . You can also talk with her
about reasonable requests for things we can do to support you to
participate fully in this recruitment.
Eligibility to Apply: To
be eligible for appointment, applicants must have a valid working
visa (for fixed term appointments) or be an Australian citizen,
permanent resident, or have a visa to live and work indefinitely in
Australia (for permanent appointments).
How to
apply
You’ve heard from us, now we’d like to hear from
you.
Submit your application online by clicking the
‘Apply for Job’ button at the bottom of this page. You will need to
provide:
- A comprehensive CV that
clearly shows your experience relevant to this
role.
- A statement of no more than
2 pages addressing the position essential criteria.
- The names and contact
details of 2 professional referees, one of whom is a current
supervisor or manager.
Please allow plenty of time to submit your
application, as late, mailed, emailed and proforma applications
will not be accepted.
To
be successful with your application, you will be required
to:
- Undertake a criminal record
screening, as part of the appointment process. We may ask
referees to comment on your integrity and past demonstration of
ethical behaviour.
Employee
Benefits: In addition to the great salary our
employees enjoy an amazing range of benefits which may include (in
line with operational requirements):
- 12% employer contributed
superannuation into a fund of your choice. For more information
on superannuation
click here.
- Access to generous salary
packaging arrangements
- Flexible working
arrangements
- Professional Development
Opportunities and Study leave/assistance
- Flexible working
arrangements
- Flexible leave
arrangements
- Other professional and
location based allowances
Selection
Criteria: Please see the attached Job
Description Form (available online at www.jobs.health.wa.gov.au).
If
you experience difficulties while applying online, please contact
Employee Services on 13 44 77 for
immediate assistance during business hours.
Submitting your
application
Your
application must be submitted online by 4:00PM Tuesday 7 July 2026.
You must have a current, valid email address to apply online and
this email address will be used to communicate with you.
Other
information
Whilst this selection process will initially be
used to fill the above vacancy, applicants found suitable for this
position may be considered for other ‘similar’ vacancies within the
Health and Disability Services Complaints Office and/or the wider
public sector. In addition to this, should the successful applicant
decline or vacate the advertised vacancy, then the next most
suitable applicant may also be selected from this process. Both of
these options remain valid for a period of twelve (12) months from
when the authorised delegate endorses the recruitment
decision.
Lodgement is system generated. Any
submissions on, or after, 4:00pm will not be
accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE
CONSIDERED.
