We are seeking to establish a pool of Student Services Support Officer for permanent and fixed term, full-time and part-time vacancies which may arise during the 2026 school year. Appointments may be offered at any time for vacancies that commence during this period.
Dianella Secondary College (SC) is committed to providing an innovative, high-quality education that inspires a passion for lifelong learning. Our vision reflects a deep belief in empowering every student to pursue their post-school pathway with confidence and ambition that is unlimited.
Find out more about our school by visiting dsc.wa.edu.au or Schools Online.
The Role
The Student Services Support Officer plays a vital part in delivering a responsive and effective student support service by coordinating a range of administrative functions within the Student Services team. Suitable applicants should manage reception duties, liaise with internal and external stakeholders, and identify student needs to ensure timely referrals to appropriate support staff. They maintain student databases and records, and support the operation of systems related to attendance, behaviour, and personal data. A key aspect of the role involves generating reports and correspondence, contributing to strategy development, and supporting the Principal and Student Services team with accurate and timely information.
In addition to core administrative responsibilities, the role includes developing materials and ensuring compliance with departmental procedures. The position requires collaboration across school teams, providing support for events, excursions, and special projects as needed. Ideally, suitable applicants will display commitment to confidentiality, efficiency, and continuous improvement in administrative processes, helping to foster a well-organised and student-focused environment.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Kylie Coleman, Manager Corporate Services, on (08) 9345 9200 or by emailing kylie.coleman@education.wa.edu.au.
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- obtain a valid Working With Children Check before you start; and
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position; and
- A four (4) page statement addressing the selection criteria as outlined in the attached JDF
- Demonstrated good verbal and written communication skills, including application of customer service principles and practices, and the ability to provide a professional, confidential service to a range of clients.
- Demonstrated effective planning and organisational skills and experience in providing effective administrative support.
- Demonstrated ability using computers and a range of application software packages, particularly databases, spreadsheets and word processing.
- Demonstrated good customer service and interpersonal skills, including the ability to establish and maintain effective working relationships.
- Demonstrated ability to work unsupervised and in a team environment.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: IPS/SS1047259
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Friday, 12 June 2026.
