ChemCentre is looking for an experienced professional to join our team, ideally with:
- Demonstrated commercial acumen and understanding of laboratory, investigation and testing processes;
- Excellent communications skills, with initiative and ability to promote business growth;
- Experience in preparation of quotes and tender documentation; and
- Preferably with a scientific background or strong understanding of such.
If you believe your skills and experience align with the role, we encourage you to apply now!
About us
ChemCentre is Western Australia’s leading provider of chemistry and forensic science services. We provide a comprehensive range of scientific services, working with a wide range of clients including Government Agencies, universities, industry and the general public. Through the provision of chemical information, advice and analytical services ChemCentre mitigates risk to government, protects the community and the environment and supports sustainable development.
The Scientific Services Division (SSD) provides services including complex chemical analyses, problem solving and investigative and collaborative research projects. These activities involve the environment, public and occupational health, emergency response, state based industries and State development. The Division also provides an analytical and consultative service to Government Departments and commercial agencies involved in health administration, agriculture and highly specialised analytical and advisory services.
About the role
The Client Services Coordinator plays a key role in delivering responsive, professional client engagement for SSD at ChemCentre.
Working closely with the Director SSD and Managers, the role involves managing client communication, co-ordinating quotes and work requests, and helping ensure projects and analyses progress smoothly from enquiry through to reporting. The position is suitable for someone with strong customer service and organisational skills who enjoys working in a technical environment and building relationships with key internal and external stakeholders.
The successful applicant will assist clients by understanding their requirements, providing guidance on ChemCentre services, coordinating information between laboratory teams and customers, and helping deliver practical outcomes that align with ChemCentre’s analytical capabilities.
You will also support the promotion of ChemCentre services through regular client contact, preparation of communication material and participation in client meetings, site visits and general service delivery activities.
Please refer to the Job Description Form (JDF) for all the work-related requirements (Selection Criteria).
This position is a permanent Full-time.
Suitable applicants may be considered for like positions within 12 months from the date of finalisation of the selection process.
The position is located in Building 500, Resources and Chemistry Precinct, Manning Road, Bentley.
Eligibility
To be eligible for a permanent position, Australian Citizenship or Permanent Residency is essential. ChemCentre does not currently participate in employer visa sponsorship arrangements.
Prior to commencing employment, a National Police Clearance and Fitness for Work (alcohol and drug testing) will be required for the successful applicant.
What we offer
We offer the opportunity for you to be part of an innovative and supportive work environment with flexible work conditions in a modern and technologically advanced facility. ChemCentre provides opportunities for continuous professional development and learning as part of maintaining a high calibre and accredited organisation.
How to Apply
Applicants are required to submit:
- An online application form (this is generated when you select ‘Apply for Job’ button) which includes the names and contact details of two (2) professional referees. It is preferable for one of your referees to be your current supervisor or manager.
- A comprehensive CV (no more than 3 pages) and (if relevant) copies of your academic transcripts or qualifications.
- A written statement (no more than 3pages) demonstrating your ability to meet the following role specific criteria, as listed in the JDF attached:
Essential Criteria 1: Proven ability to apply technical knowledge of laboratory analyses and workflows in a commercial, client-focused environment.
Essential Criteria 2: Experience in building and maintaining effective relationships with internal and external stakeholders, translating client requirements into commercially and technically sound outcomes.
Essential Criteria 3: Strong interpersonal and communication skills, with the ability to build positive relationships, and influence practical outcomes through consultation, facilitation, and problem solving with internal and external stakeholders.
Essential Criteria 5: Highly developed digital and information management skills, with the ability to manage client information and support efficient quoting, reporting, and service delivery.
The remaining work-related requirements (selection criteria) will be assessed at a later stage of the recruitment and selection process.
During the selection process, you may be assessed on your ability to fulfill the responsibilities of this position in accordance with ChemCentre Values. If you have any questions regarding this, please contact the person named in this advertisement.
Information
For more information about ChemCentre please visit www.chemcentre.wa.gov.au
For more specific job-related information contact Sophie Hancock, Director Scientific Services Division, on 08 9422 9936 during normal business hours.
If you have any access needs that require adjustment to allow you to fully participate in the application and interview process, including alternative methods of communication, please contact hr@chemcentre.wa.gov.au or call on (08) 9422 9800.
For information and assistance with preparing your application, please refer to Jobs and Skills WA
Equality and Diversity Statement
ChemCentre is committed to attracting and retaining a culturally diverse workforce through supportive and inclusive work practices. We value the different perspectives, experiences and backgrounds that diversity brings to our workplace. We encourage applications from Aboriginal and Torres Strait Islander people; people with disability; youth; people of diverse sex, sexualities or gender; and culturally and linguistically diverse people.
Closing date: Applications should be submitted on or before Monday 15 June 2026 at 5:00pm WST.
LATE APPLICATIONS WILL NOT BE ACCEPTED
