Job opportunity

Use your systems expertise to keep critical legal technology running smoothly.

This recruitment pool will run for a period of twelve (12) months and may be used to fill ongoing fixed term contracts and permanent opportunities.

There are currently two (2) fixed term appointments available for 12 months, with possible extension and/or permanency as per business requirements.

About the role

We are seeking to create a pool of System Support Officers to provide specialist application and system support services across the State Solicitor's Office (the Office), ensuring business systems operate effectively, reliably and in line with agreed service standards. This role investigates and resolves system issues in collaboration with users, supports testing and upgrades, and delivers training to ensure systems are used effectively across the Office.

Working within Corporate Services, you will play a key role in supporting the technology that underpins the delivery of legal services, contributing to system improvements, projects and initiatives that enhance organisational capability.

If you would like further information regarding this opportunity, please contact Darren Camaratta on (08) 9264 1888 or email d.camaratta@sso.wa.gov.au for a confidential discussion.

About you

To be successful in this role, you will need to demonstrate:

• Experience providing effective application and system support services, including system administration, monitoring, troubleshooting and reporting within a business environment.
• Analytical skills with the ability to investigate system issues, exercise sound judgement and collaborate with users to identify practical solutions and resolve problems within agreed timeframes.
• Proven capability in developing, executing and documenting test plans to support system updates, upgrades and enhancements, ensuring changes are implemented smoothly and reliably.
• Experience delivering system training and user support, including developing and maintaining clear, user‑focused and operational documentation.
• A proactive and improvement‑focused approach, with experience contributing to projects, continuous improvement initiatives and the development of information technology policies and strategies.

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of these positions. This information will assist you with the preparation of your application.

About us

The State Solicitor's Office (the Office) enables and supports public centre action by being a centre of excellence in areas of law important to the state. You can find more about the Office, its functions and key contributions here.

The Office is dedicated to fostering a diverse and inclusive workplace and value the unique contributions of all employees. We are committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people as outlined in our Reflect Reconciliation Action Plan.   

To support this commitment, we have applied Section 51 of the Equal Opportunity Act 1984 (WA) to this recruitment process. This vacancy is open to all interested applicants, however Aboriginal and Torres Strait Islander people are encouraged to apply.

What does this mean? See the attached Section 51 – Guide for Applicants for more information. 

How to apply

If you don’t want to miss out on this great opportunity, apply now by submitting:

• A Comprehensive CV outlining your experience and key achievements relative to the position.
• A covering letter of no more than two (2) pages addressing the key criteria as outlined under role requirements. Please use this as an opportunity to tell us about some situations you have experienced that demonstrate these key criteria to support your claims.
• Copies of any relevant qualifications.

Note: during the selection process we'll be assessing applicants against all the qualifications outlined in the JDF.

Please allow sufficient time to submit your application, as late applications will not be accepted.

To submit your application click the “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.

Employee Benefits

As an employee of the State Solicitor's Office, you can enjoy the following:

• Generous leave entitlements, including 3 extra public service holidays per year.
• Cultural leave for Aboriginal and Torres Strait Islander Staff.
• Access to a free Employee Assistance Program.
• Salary packaging is available.
• 12% Superannuation
• Discounted Private Health Insurance with eligible providers.
• Access to a fitness passport - use any eligible gym, Australia wide!

Other important information

Support

If you have access needs that may require adjustments to allow you to fully participate at any stage of the selection process, please can contact SSOHR at ssohr@sso.wa.gov.au for a confidential discussion.

If you are an Aboriginal or Torres Strait Islander person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Pool Recruitment only 

This pool will be open for a period of 12 months from the day after the breach of standard claim period closes. We use our recruitment pools to build a bank of talent for future opportunities. Applicants found suitable in this pool, may be considered for subsequent, similar vacancies with the State Solicitor's Office for the duration of the pool; however, an appointment is not guaranteed.