This is a Permanent
appointment for 76 hours per fortnight (full time), but job share
options will be considered for suitable applicants seeking Part
Time
Do you want to be a part
of a team that promotes and improves the health of its people and
community?
We are looking for a friendly and collaborative person to lead and
support the delivery of administrative services for our patients
across all our clinical programs at the Neurosciences Unit, which
is located within Graylands Hospital campus. You will work directly
with clinicians, patients/families and other administrative team
members to deliver our services. We are looking for candidates who
can have well-developed leadership and supervision skills, but
further support for leadership development will be provided by the
Neurosciences Unit Director and other members of the leadership
team.
The Neurosciences Unit works with a children and adolescents,
adults and older adults with neurological and mental health
conditions. We have the following programs at the
Neurosciences Unit:
- Assessment programs for children, adolescents, and adults
to help patients, families, and referrers understand the impact
of various conditions on a person’s thinking and brain
functioning.
- Long-term continuing care programs for Huntington’s disease
and Young Onset Dementia.
- Predictive testing (genetic counselling) for Huntington’s
disease and familial dementia. These programs support people
who are considering testing for genes that affect their risk of
developing Huntington’s disease or dementia in the future.
This is a Permanent appointment for 76 hours per fortnight (full
time), but job share options will be considered for suitable
applicants seeking Part Time hours.
What is our Administrative Assistant role?
The Administrative Assistant oversees and delivers
administrative tasks across all programs including doctor’s clinics
(neurology, psychiatry) on the Huntington’s disease and Young Onset
Dementia programs. You will work closely with the administrative
team under the line management of this position and the clinical
team leads who will communicate the clinical and administrative
requirements of their programs and share responsibility for service
delivery. Our administrative team are essential to ensuring our
services run smoothly and as the initial point of contact for
patients and families presenting to our service.
You will complete the following tasks, both directly and with
other administrative staff:
- Develop staff and processes in collaboration with other
members of the leadership team
- Lead, train, line-manage, and support other administrative
staff
- Liaise professionally with relevant stakeholders
(i.e. pharmacies, guardians, family members)
- Respond to and direct phone calls, including taking
messages
- Greet and identify patients upon arrival
- Booking appointments from the waitlist and managing a busy
clinic calendar
- Record keeping and documentation on WA health systems (e.g.
PSOLIS, webPAS, RoStar)
- Review and distribute clinical letters
This position involves the management of confidential and
sensitive information, including information related to mental
health and child protection risks. There is support available to
assist staff in managing this information.
While your qualifications and experience tell us part of your
story, your values and attitude speak louder still. At NMHS, we aim
to ensure our behaviours reflect our core values: Care, Respect,
Innovation, Teamwork and Integrity. During the selection
process you will be assessed on your ability to fulfil the
responsibilities of this position while upholding our values.
What we offer
NMHS supports flexible working practices and consideration will
be given to flexible work options, where operationally appropriate.
In addition to the great salary, our employees enjoy an amazing
range of benefits (North
Metropolitan Health Service - Pay and Benefits) including:
- Salary packaging to increase take-home pay
- Professional and career development opportunities
- Diverse and inclusive culture
The Neurosciences Unit has an inclusive culture where staff
support each other with the challenging work we do. We provide
support and mentoring for staff development and empower staff to
make changes to improve service delivery.
Want to know more about this role?
We encourage you to contact James Stewart, A/Director, 6159
6464 to discuss how this role aligns with your personal and career
interests.
We think you’ll like it here
Our employees like working here, and we think you will
too. Watch this video to find out what they have to say.
Ready to join our team?
Applicants are required to apply online www.jobs.wa.gov.au so allow enough
time to complete the online application process and attach your
documentation. If you experience difficulties, please contact
HSS Employee Services on 13 44 77 for immediate assistance during
business hours.
The JDF is attached for reference. Your application should
include:
- A Cover Letter (max 2 pages) explaining why you are
applying for this role and providing examples to demonstrate
your knowledge, experience and skills in the areas of:
- The delivery of a confidential
administrative/clerical service. Your response should
outline how you manage and prevent confidentiality
breaches related to distributing information as part of
records request, patient communication, etc.
- Developing staff, including both the management of
high performing staff and addressing issues with
substandard or unsatisfactory performance.
- A detailed Resume which sets out your qualifications,
capabilities and experience relevant to this position.
- References - the names and contact details of two (2)
referees. It is preferable for one of your referees to have
been a recent supervisor.
Eligibility to Apply: To be eligible for
appointment you must have documentary evidence of your entitlement
to live and work in Australia for the period of the contract.
Whilst this selection process will initially be used to fill the
above vacancy, it may also be used to fill other "similar"
vacancies throughout the health service. In addition to this,
should the successful applicant decline or vacate the advertised
vacancy, then the next most suitable applicant may also be selected
from this process. Both of these options remain valid for a period
of twelve (12) months from when the authorised delegate endorses
the recruitment decision.
North Metropolitan Health Service (NMHS) fosters an environment
of equity and inclusion and strives to ensure everyone experiences
a sense of belonging. We celebrate the rich diversity of our
community and are committed to recruiting a team that is reflective
of those we care for. We encourage anyone who aligns with our
values of Respect, Integrity, Teamwork, Innovation and Care to
apply for this role.
NMHS is committed to growing the Aboriginal workforce as a part
of our Aboriginal Health and Wellbeing Strategy. As a measure
to achieve equality, Section 51 of the Equal Opportunity Act 1984
applies to this position. We encourage Aboriginal people to
apply.
NMHS upholds the social model of disability. We welcome
applicants who have disability and endeavour to support reasonable
workplace adjustments and flexibility. If you have any access needs
or require adjustments to participate in the recruitment process,
please contact NMHS Human Resources at email nmhs.talent@health.wa.gov.au.
Lodgement is system generated. Any submissions after or
on, 4:00pm on the closing date will not be accepted.
We look forward to receiving your
application.
