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About the role
We are seeking a proactive and driven Business Systems Services Coordinator to lead the delivery of high-quality process control and business support within our Schoolbuses team. In this role, you will coordinate the strategic planning, development and continuous improvement of systems, processes and projects, while working closely with internal and external stakeholders. You will play a key role in driving change initiatives, managing complex projects, overseeing system and data management activities, and providing strategic advice to support organisational outcomes. This is an exciting opportunity to influence service delivery, enhance customer-focused solutions, and contribute to the ongoing evolution of business systems and practices.
The ideal candidate will bring highly developed project management expertise with a proven ability to deliver outcomes in line with business strategy, alongside strong experience in process control, data management and business support. You will demonstrate exceptional leadership and people management skills, with the ability to guide and motivate teams in a dynamic, evolving environment. Your strength in analytical thinking and problem solving will enable you to review systems and processes, identify opportunities for improvement, and implement innovative, practical solutions. If you are a strategic thinker with a passion for continuous improvement and the ability to influence and collaborate with diverse stakeholders, we encourage you to apply.
About You!
To excel in this role, you should possess:
- Highly developed project management skills with the ability to deliver agreed outcomes.
- Considerable experience assessing business issues and requirements in the context of business strategy.
- Demonstrated ability in process control, business support and data management.
- Highly developed leadership and people management skills, including the ability to develop staff and manage teams in a changing environment.
- Demonstrated experience in audit planning, evaluating business processes, ensuring compliance and identify improvement opportunities
About Us
The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.
Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.
Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.
Our Values
The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.
Upholding these values and applying them to your work requires a genuine and committed understanding.
- Safety - We are committed to safety and protecting your future.
- Respect - We value and respect our customers, suppliers and each other.
- Recognition - We recognise each other for achievement, initiative and innovation.
- Integrity - We are honest and ethical.
- Sustainability - We consider the long-term economic, social and environmental impact of everything we do.
You can expect.
- Opportunities to grow through personal development and career pathways
- Health and Wellbeing programs including access to a free 24/7 onsite Gym
- Subsidised Corporate Apparel and Spectacles
- Supportive Team Environment
- Opportunity to join our Social Club offering savings and benefits all year round
There is currently one fixed term opportunity available for a period of six (6) months, with the possibility of renewal and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months
**To be eligible to work at the PTA you must be either an Australian Citizen or Australian Permanent Resident or hold a valid work visa until 31 March 2027.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further Information
Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.
Please contact Anthony Cattai, Manager Schoolbuses, on (08) 9326 2706 for specific information about the role.
For more information about the PTA, please visit www.pta.wa.gov.au.
For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com.
How to Apply
Applicants are requested to provide the following:
- A comprehensive CV with two work related referees.
- A written application (maximum 3 pages) outlining your interest in the role and addressing the selection criteria 1, 2 and 4, as outlined in the Job Description Form (JDF).
Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.
All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.
Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC). Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.
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