
Conciliation Officer L5
Salary
Public Sector CSA Agreement 2024 Level 5
Location
Perth CBD
Work Type
Permanent Full-Time; Permanent Part-Time; Fixed Term Full-Time; Fixed Term Part-Time
Position No
TBA
Closing Date
Monday 8 June 2026
The OIC is looking for an experienced Conciliation Officer L5 to support the OIC in performing our statutory conciliation functions under the PRIS Act and FOI Act.
About the role
The Conciliation Officer undertakes conciliation and other activities as directed to support the Information Commissioner, Privacy Deputy Commissioner and Information Access Deputy Commissioner in the performance of the statutory functions under the Freedom of Information Act 1992 (WA) (FOI Act) and the Privacy and Responsible Information Act 2024 (WA) (PRIS Act).
For this role you will have:
- Demonstrated experience in complaint handling and/or conciliation in a relevant environment, such as regulatory.
- Demonstrated ability to understand and apply relevant legislation and policies to complex matters.
- Demonstrated ability to exercise impartial judgment, identify and analyse key information, assess and manage risk.
- Strong stakeholder management skills, including the ability to engage and build rapport with a diverse range of people.
- Demonstrated ability to listen effectively, to identify issues and to develop practical solutions to resolve disputes.
- Strong written and verbal communication and presentation skills.
Key deliverables and further information on the position is contained in the job description form.
About the OIC
The Office of the Information Commissioner WA (OIC) is the independent regulator fostering trust and accountability in Western Australia through privacy and freedom of information.
The OIC provides independent oversight and advice to regulated entities and the community about how regulated entities handle personal and government information. The OIC helps the community understand and exercise their information rights.
Led by the Information Commissioner and supported by the Privacy Deputy Commissioner and Information Access Deputy Commissioner, the OIC oversees privacy and information matters under the Privacy and Responsible Information Sharing Act 2024 (WA) (PRIS Act) and Freedom of Information Act 1992 (WA) (FOI Act).
What we offer
The benefits of working with us include:
- Flexible working arrangements
- Career pathway opportunities
- Learning and development programs
- 12 % superannuation
Eligibility
To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.
How to apply
Submit:
- A one-page document outlining what interests you about the position and how your experience meets the position requirements, and
- A comprehensive CV highlighting your skills, experience and achievements relevant to the position, ensuring it contains details of two (2) referees.
- Any tertiary qualifications provided will be checked.
It’s important that you review the relevant job description forms for further information about the requirements of the position. This information will assist you with the preparation of your application.
Submitting your application
All applications must be submitted online. Use the “Apply for Job” button at the bottom of this advertisement.
The deadline for submitting your application is Monday 8 June 2026
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
The Application Process
Shortlisted applicants will have their skills and experience in relation to the remaining Essential Selection Criteria and/or Role Specific Requirements and leadership behaviours assessed in further stages of the recruitment process.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the OIC for a period of twenty-four (24) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy and Commissioner’s Instructions and No. 39: Interim Arrangements to Fill Public Sector Vacancies. Permanent, fixed term, full time and part time appointments may be offered during this period.
Equity and Diversity
To achieve our objectives as the primary regulator and source of independent advice on privacy and freedom of information to the WA community, we need to understand and reflect the diversity of that community.
We encourage applicants with diverse backgrounds, experiences and knowledge who are interested in contributing to our work to apply to join our team. A diverse team means people with diverse needs. The OIC is committed to supporting different needs to help every team member maximise their potential.
The OIC is an equal opportunity employer and encourages applications from all age groups, people with disability, Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.
For further job-related information
If you would like further information regarding the advertised positions, we encourage you to contact Nina Skewes, Privacy Deputy Commissioner on (08) 6551 7888 for a confidential discussion.