The Opportunity
An exciting opportunity
exists to join the Metropolitan Cemeteries Board (MCB) as a senior
leader responsible for a diverse portfolio, overseeing a
multi‑functional team responsible for sales, marketing, brand and
community engagement across the organisation.
As Director Business Development this role shapes how the MCB
connects with the community it serves, ensuring services and
products remain accessible, culturally sensitive and responsive,
while supporting long‑term financial sustainability, organisational
priorities and regulatory requirements.
Reporting to the Chief Operating Officer, you will work closely
with executive colleagues and key stakeholders to strengthen the
MCB’s brand, expand market opportunities and ensure services,
products and engagement initiatives align with organisational
priorities and regulatory requirements.
Key responsibilities include (but are not limited to):
- Provide strategic leadership for sales and booking
functions, ensuring consistent service standards, regulatory
compliance and continuous improvement.
- Develop and implement sales and market strategies that
respond to customer needs, community expectations and emerging
industry trends.
- Analyse market and customer data to identify trends, risks
and growth opportunities.
- Build and maintain trusted relationships with funeral
directors, religious and cultural groups, suppliers and
community organisations.
- Lead community engagement, education and outreach
initiatives to improve public awareness of cemetery services
and industry practices.
- Oversee marketing and communications activities, ensuring
brand consistency and alignment with values, community
expectations and market positioning.
About Us
At the MCB, you’ll be part of something bigger than a workplace!
Preserving cultural heritage, fostering community connections, and
delivering vital public services. We offer a collaborative and
inclusive environment where you are recognised, your ideas are
valued, and your impact is felt every day. Join us and help shape a
legacy that matters. As a self-funded statutory authority, the MCB
operates seven cemeteries and memorial parks across Greater
Perth.
Our Aspiration: To be a sanctuary for our
community, preserving history and culture and providing places for
remembrance and connection.
About You
To be successful in this role, you will demonstrate the
following:
- Experience in sales management, ideally within a
service‑oriented, regulated or community‑focused
environment.
- Ability to establish, benchmark and improve performance
metrics.
- Experience using data and insights to drive improvements
across products, customers, services and delivery
channels.
- Extensive experience building and managing high‑level
relationships with a diverse range of internal and external
stakeholders.
- People leadership experience, including managing
multidisciplinary teams.
- Ability to leverage technology, digital platforms and data
systems to support sales, marketing, customer engagement and
performance reporting.
There is currently one [1] permanent position available for
immediate filling. Applicants found suitable through this process
may be considered for future contract or permanent roles, either in
this position or similar ones.
For more information, please refer to the attached Job
Description Form (JDF) or contact Kathlene Oliver,
Chief Executive Officer via email ceo@mcb.wa.gov.au to discuss the
position or arrange a time to discuss further.
How to Apply
Select the ‘Apply for Job’ and provide:
- A current CV of your work experience and achievements.
- A cover letter (maximum 2 pages) detailing how your skills
and experience align with the Work-Related Requirements
outlined in the JDF.
- Applicants who are shortlisted will be assessed on
all work-related requirements during the process.
- Late applications will not be accepted.
Closing Date: Sunday, 31 May 2026 @ 16.00pm
Further Information
The MCB is committed to creating an inclusive recruitment
process. If you have access needs and require adjustments to
participate fully in the application or interview process, require
alternative communication method or have technical difficulties,
please contact Human Resources on (08)
9383 5228 or hr@mcb.wa.gov.au.
If you are an Aboriginal person who would like assistance with
your application, please contact Jobs and
Skills WA on 13 64 64.
Equity and Diversity
The MCB embraces diversity and believes that the best services
come from a workplace where diversity in thought is welcomed and
encouraged every day. We are committed to creating an equitable and
diverse workforce, where we encourage applications from people with
disability, Aboriginal and Torres Strait Islander people, people
from culturally diverse backgrounds, women, youth and people from
sexual or gender diverse orientations.
