Job opportunity

Drive Change, Connect Communities 

Working for the Department of Transport and Major Infrastructure (DTMI) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation.  We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

What we’re looking for

A motivated individual to be a part of our Information Management Services team.

As the Business Support Officer, you will contribute to the ongoing consolidation and assist in the system maintenance of the Electronic Document Records Management System (EDRMS) in DoT. You will provide advice, support and training, enabling users to undertake recordkeeping activities that support business requirements.

This is an exciting opportunity to utilise and challenge your analytical and problem-solving skills, as part of a team enabling electronic recordkeeping process improvements. You will work effectively in a team environment and contribute positively to the achievement of team goals to ensure the Department’s work is supported by systems and processes that enhance the way we work and delivers results exceeding the expectations of our stakeholders and customers.

This is a permanent full-time position available for immediate filling.

For further information about the role, we encourage you to review the attached Job Description Form (JDF) and contact Ryan Carey, Team Leader Information Management Strategy and Services,  Business Information Systems on 0436 926 649 or ryan.carey@transport.wa.gov.au.

We need someone who can 

• Exemplify personal integrity and self-awareness
• Demonstrate strong organisational skills with the ability to prioritise and multitask
• Demonstrate well-developed research and analytical skill
• Communicate with a range of stakeholders including industry and government bodies
• Demonstrate enthusiasm and motivation to achieve team goals and objectives

Successful applicants will be required to hold or obtain a current National Police Clearance prior to commencement.

We believe everyone at the Department of Transport and Major Infrastructure (DTMI) is a leader, contributing to our impactful work for the sector and community. We expect all employees to embody the behaviours and mindsets outlined in the Building Leadership Impact and Leadership Expectations. The leadership context of this position is Personal Leadership, .

As part of our team, you will enjoy

• A competitive salary, and 12% employer contributed superannuation and salary sacrifice options. 
• Access to flexible working arrangements including working from home or alternate work location for enhanced work life balance.  
• Support from your manager and team, we have a strong team culture and help each other achieve our customer service goals. 
• Exciting and challenging projects that will shape the future of transport
• Bright, modern facility close to transport links with a friendly team environment. 
• Work for an innovative Government agency with limitless long-term career prospects. 
• Generous leave entitlements including 4 weeks’ annual leave, 3 public service holidays yearly and long service leave every 7 years. 

We invite you to Be Part of Something REAL. At the Department of Transport and Major Infrastructure (DTMI), we value real connection, growth, wellbeing, and purpose. We are deeply embedded in our community, fostering an environment where employees feel seen, heard, and empowered. Our modern work environment supports continuous learning and development, making a significant impact on Western Australia's prosperity. We prioritise employee wellbeing and collaborate with the community to create a thriving, connected state. Learn more about our commitment to you, here.  

How to Apply

The attached applicant information pack and job description form (JDF) will provide you with some useful information that may assist you with the preparation of your application.

We require you to submit:

1. A detailed CV that clearly outlines the skills and experience you have gained in relation to the job description; and
2. A covering letter (maximum three (3) pages) outlining your relevant experience and what you can bring to this role.

Documents should be saved in .doc or .pdf format - applications in other formats that cannot be opened will not be assessed.

The CV must contain the complete names and contact information of two (2) referees who can provide feedback on the applicant's capacity to meet all the Essential Work-Related Requirements. At least one of the referees should be the applicant's immediate (most recent) supervisor/manager unless there are exceptional circumstances.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.  If you have any questions regarding submitting your application or would like more information on the recruitment process, please contact our Recruitment Team on (08) 6551 6888.

Applications for this opportunity close at 3pm on Wednesday, 13 May 2026.

DTMI may conduct further search activities or extend the closing date, if required to supplement the field of applicants. 

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure (DTMI) is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds. 

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), have any question about the process or how to submit your application, please contact our Recruitment Team at recruitment@transport.wa.gov.au or (08) 6551 6888.