The Role
Applications are invited for the position of Records Management Coordinator.
Reporting to the Information Management and Records Manager, this role leads and enhances the organisation’s recordkeeping function by translating the Information Management Strategy into strong operational practice. You will be responsible for overseeing document and records management, retention and disposal programs, and governance of the Electronic Document and Records Management System (EDRMS), ensuring compliance with legislative and whole‑of‑government requirements.
The role plays a key part in embedding best‑practice recordkeeping across the organisation. You will work closely with business areas to integrate recordkeeping requirements into systems, projects and everyday business processes, while maintaining audit readiness and managing information risk.
You will also lead, coach and develop a team of records professionals, drive continuous improvement and digital transformation initiatives, and build organisational capability through training, guidance and ongoing engagement.
The Person
You are an experienced records or information management professional with strong knowledge of public sector recordkeeping obligations and practices. You bring sound judgement, attention to detail and a practical approach to ensuring compliance while supporting efficient and modern ways of working.
You are confident engaging with stakeholders across the organisation, translating technical recordkeeping requirements into clear, achievable solutions. You enjoy problem‑solving, improving processes and working collaboratively to embed good information management practices.
You will be an organised and capable leader who can manage competing priorities, oversee EDRMS governance and support a high‑performing, inclusive team environment, with a genuine commitment to public sector accountability and service excellence.
About Us
The Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.
The Insurance Commission generated $1.4 billion in revenue over six months to 31 December 2025 and holds nearly $9.7 billion in assets, making it a major self-funded statutory authority. At the Insurance Commission we are committed to a high performance corporate culture and having a workforce that reflects the diversity of our customers. Our commitment to continuous improvement is creating new opportunities for talented people to enhance service delivery.
What you'll enjoy
Benefits of working with us include flexible working arrangements, career development opportunities, and new, modern offices in the CBD at Mia Yellagonga Tower 2, 5 Spring Street, including free access to an on-site gym and pool. For more information, refer to our Careers page.
Workplace Diversity
The Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disability.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, including an alternate form of the application form we encourage you to advise us at the time of application and throughout the recruitment process. All information provided is private and confidential and will only be used for the purposes of providing reasonable adjustments.
Application Requirements
To be considered, applicants are encouraged to provide a detailed resume and a two page response addressing all the work-related requirements for the role contained in the job description form.
Appointment Information
In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.
Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process.
Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).
Enquiries
For further information about the role please contact Leani Viljoen, General Manager Governance and Stakeholder Relations on (08) 9264 3885.
If you have any technical difficulties in applying or access needs that may require adjustments during the application and interview process, please contact our People and Culture team on (08) 9264 3515 or email human.resources@icwa.wa.gov.au.
