This is a permanent, full time vacancy
About Justice
When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
About the role
We are seeking a motivated and experienced professional to fill the position of Manager Caseflow.
The Manager Caseflow is responsible for providing high quality service within the Supreme Court’s registry. The incumbent of the position will lead the Caseflow team and oversee the Court’s case management, quality assurance, and data integrity reports.
In this role, you will monitor customer service standards and provide assistance to the Court’s internal and external stakeholders. You will provide support and development to the Caseflow team and personal staff in court processes and procedures.
Ideal candidates will bring knowledge and experience on the practice and procedures in the civil, criminal and probate jurisdictions of the Court.
In the course of their duties, incumbents will be exposed to evidence and other materials associated with serious criminal offences. This material may be confronting and/or disturbing for some individuals.
Eligibility
To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.
Benefits and opportunities
- Career pathway opportunities.
- Learning and development opportunity programs.
- Check out the attached Applicant Information Pack to find out other benefits of working for Justice.
Application process
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.
We require you to submit:
- Provide a comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.
- A statement of no more than three (3) pages addressing the following Job Related Requirements and Role Specific Criteria below as listed on the JDF. Please provide examples to support your claims.
- Achieves Results.
- Builds Productive Relationships.
- Extensive working knowledge of civil, probate and criminal procedure and legislation.
- Extensive working knowledge of Court operations, policies and protocols.
- Contact details of two (2) recent work referees, with one (1) of them being your current Line Manager where possible.
All remaining Job Related Requirements listed on the JDF will be assessed at a later stage in the recruitment process.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Justice for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy and Commissioner’s Instructions and No. 39: Interim Arrangements to Fill Public Sector Vacancies. Permanent, fixed term, full time and part time appointments may be offered at the Supreme Court of Western Australia during this period.
For Further Job Related Information
If you would like further information regarding the vacancy please contact Ms Ursula Ross, A/Manager Registry Services on (08) 9421 5304 for a confidential discussion.
Equity and Diversity
The Department of Justice is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, women, culturally and linguistically diverse people, and other diversity groups.
Aboriginal job seekers may contact the Aboriginal Workforce Development Team on aboriginalworkforcedevelopment@justice.wa.gov.au or call (08) 9264 1700 for culturally appropriate application advice.
Applicants with disability requiring adjustments or accessibility support at any stage of the selection process can contact the hiring manager as listed under the ‘For Further Job Related Information’ section or contact the Diversity and Inclusion team on WorkforceDiversity@justice.wa.gov.au or (08) 9264 1700 for a confidential discussion.
Submitting your application
Applicants are requested to apply online. To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.
To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.
