Job opportunity

Drive Change, Connect Communities 

Working for the Department of Transport and Major Infrastructure (DTMI) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation.  We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

We are seeking a Manager Business and Systems Support to provide strong leadership within in a large complex customer service organisation.

As a Manager Business and Systems Support, you will oversee the Business and Systems Support teams’ delivery of operational, policy and systems advice, provide expert guidance on Driver and Vehicle Services initiatives, and build strong relationships with internal and external stakeholders to support secure, efficient and customer‑focused service delivery.

For further information about the role, we encourage you to review the attached Job Description Form (JDF) and contact Lorraine Mcpherson on (08) 6376 0112 and/or Lorraine.Mcpherson@transport.wa.gov.au.

There is currently one (1) fixed term opportunity for a period of 12 months, with the possibility of extension(s) or permanency.

The successful applicant or applicants assessed as suitable through this process may receive further offers of employment (fixed term or permanent) in this or similar roles for a period of twelve (12) months from date of first appointment.

We need someone who can

• Provide strong leadership to the Business and Systems Support team ensuring delivery of high‑quality operational, policy and systems advice.
• Apply expert judgement and advice to support Driver and Vehicle Services projects, business initiatives and complex operational matters.
• Build and sustain effective relationships with a wide range of internal and external stakeholders, including senior leaders and service delivery partners.
• Act as a trusted liaison point between internal business areas and external agents delivering services on behalf of the Department.
• Operate within governance and compliance frameworks, ensuring sound decision‑making, data integrity and adherence to corporate policies and procedures 

As part of our team, you will enjoy

• A competitive salary, and 12% employer contributed superannuation and salary sacrifice options.
• Generous leave entitlements including 4 weeks’ annual leave, 3 public service holidays yearly and long service leave every 7 years. 
• Access to flexible working arrangements including working from home or alternate work location for enhanced work life balance.
• A fabulous employee assistance program with a range of services and support channels
• Not just a job, but an opportunity to develop your career across other areas of transport.
• Work for an innovative Government agency with limitless long-term career prospects. 

We prioritise employee wellbeing and collaborate with the community to create a thriving, connected state. Learn more about our commitment to you, click here.

How to Apply

Apply online by clicking the ‘Apply for Job’ button and provide the following documents in Word or PDF format: 

1. A detailed Resume that clearly outlines the skills and experiences you have gained in relation to the job description; and
2. A two (2) page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF and Selection Criteria.
3. Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor. 

Applications for this opportunity close at 3pm on Friday, 8 May 2026. Please ensure your application is submitted on time, as late applications will not be accepted. 

DTMI may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure (DTMI) is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds. 

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), have any question about the process or how to submit your application, please contact our Recruitment Team at recruitment@transport.wa.gov.au or (08) 6551 6888.