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About the role
Are you a natural organiser who thrives on keeping things running smoothly? We’re looking for an enthusiastic Operations Supervisor to join our team and play a key role in creating a supportive, well‑coordinated workplace. In this role, you’ll oversee daily operations, guide a dedicated team, and help ensure our services are delivered efficiently and with genuine care. If you enjoy problem‑solving, building strong relationships, and contributing to an environment where staff and clients feel valued, this could be the perfect next step for you.
Our ideal candidate brings strong leadership skills, excellent communication, and a passion for continuous improvement. You’ll feel confident coordinating workflows, mentoring team members, and maintaining high standards across all operational activities. Experience supervising teams in a fast‑paced environment, the ability to prioritise effectively, and a comfort with using systems or data to guide decisions will help you thrive. The role also requires flexibility to work shift work and/or weekend shifts as needed. If you’re ready to make a meaningful difference each day, we’d love to hear from you.
About You!
To excel in this role, you should possess:
- Strong operational expertise in road and rail environments, including safe‑working practices, WHS principles, and the ability to interpret and apply Industrial Awards and Agreements.
- Effective leadership capability, with the ability to motivate and support teams, take control during incidents, and work proactively and autonomously.
- High‑level communication and interpersonal skills, including relationship building, teamwork, mediation, and conflict resolution.
- Well‑developed analytical and problem‑solving skills, with the ability to review processes, implement improvements, and interpret relevant Awards and Agreements.
About Us
The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.
Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.
Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.
Our Values
The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.
Upholding these values and applying them to your work requires a genuine and committed understanding.
- Safety - We are committed to safety and protecting your future.
- Respect - We value and respect our customers, suppliers and each other.
- Recognition - We recognise each other for achievement, initiative and innovation.
- Integrity - We are honest and ethical.
- Sustainability - We consider the long-term economic, social and environmental impact of everything we do.
You can expect.
- Opportunities to grow through personal development and career pathways
- Health and Wellbeing programs including access to a free 24/7 onsite Gym
- Subsidised Corporate Apparel and Spectacles
- Supportive Team Environment
- Opportunity to join our Social Club offering savings and benefits all year round.
There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.
**To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further Information
Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.
Please contact Darry Allen, Operations Coordinator on (08) 9326 2171 for specific information about the role.
For more information about the PTA, please visit www.pta.wa.gov.au.
For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com
How to Apply
Applicants are requested to provide the following:
- A comprehensive CV with two work related referees.
- A written application (a maximum of two pages) outlining your experience and addressing the selection criteria 1 to 4 as listed on the Job Description Form.
Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.
All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.
Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment prior to commencement.
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