Join us in our mission to promote biodiversity, conserve our valuable ecosystems, and provide engaging attractions that connect people with nature.
THIS RECRUITMENT POOL WILL REMAIN OPEN FOR A PERIOD OF 12 MONTHS
THIS POOL WILL BE USED TO FILL VACANCIES BASED IN NINGALOO COAST
APPLICATIONS FOR THIS POOL CLOSE AT
MIDDAY ON TUESDAY, 14 APRIL 2026
Exmouth is one of the few areas in Australia that can boast the Reef to Range experience. Adjacent the Cape Range National Park, the diving and snorkelling paradise of Ningaloo Marine Park attracts thousands of tourists every year.
We are seeking to establish a pool of suitable applicants in the role of Visitor Centre Assistant.
Reporting to and under the direction of the Manager Milyering Discovery Centre, this position:
- Disseminates information and provides direction and interpretation to the visiting public relating to the Exmouth National Parks and the Ningaloo Coast World Heritage Area.
- Provides information to the public on visitor risks associated within the Exmouth National Parks and the Ningaloo Coast World Heritage Area.
- Assists and supports the daily operations of the Milyering Discovery Centre, Milyering Retail outlet and Park Entry station.
- Participates in gaining an understanding of district parks and visitor service, conservation and marine programs to improve understanding of the role in providing information to visitors.
At Level 2.1 the employee is competent and undertakes under limited supervision the role of a host, guide and revenue collection.
At Level 2.2 the employee is competent and undertakes the role of a host, guide, revenue collection or supervised marketing/ retail assistant.
At Level 2.3 the employee is competent to undertake the role of a Level 2.2 and in addition is competent and undertakes the role of marketing and/or retail duties.
Selection Criteria
Applicants should address the following three (3) criteria. These should be addressed in no more than three (3) pages in total.
- Experience (AWU L2.3 and 2.2) or interest (AWU L2.1) in working in a customer service environment and ability to participate in activities related to promoting a nature-based tourism experience.
- Experience in information dissemination, money handling, EFTPOS and retail sales.
- Knowledge of the natural environment and familiarity with the Exmouth National Parks and Ningaloo Coast World Heritage Area.
About Us
DBCA, one of Western Australia's largest state government agencies, providing exciting and challenging career opportunities in biodiversity conservation and park and natural resource management. We employ people with world-class scientific, policy, land and marine management, visitor services, research and educational skills.
For more information on what we do, our recruitment process, and why working at DBCA is an attractive proposition, please visit our website.
Benefits of working with us
In addition to the attractive salary and opportunities to contribute to biodiversity and environmental conservation initiatives, the department offers incentives including:
- Flexible working arrangements.
- 12% superannuation, full employer contribution and salary packaging options.
- 5 days North West Leave per year.
- District Allowance.
- Cultural leave for Aboriginal and Torres Strait Islander staff.
- Access to study, bereavement, foster caring and parental leave.
- A confidential employee assistant program (EAP) for you and your family, including psychology and counselling services.
- An annual National Park Entry Pass.
- Well-established learning and development programs.
How to apply:
All applications are to be submitted online. Select 'Apply for job', located at either the top or the bottom of the screen, and follow the instructions; you will need to provide a:
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a statement addressing the above requested criteria (in no more than three (3) pages.
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current CV, including the details of two referees with one being a recent or current manager/supervisor.
For further job-related information: contact Paula Hart on 0497 839 706 or for further information about the Department of Biodiversity, Conservation and Attractions, visit https://www.dbca.wa.gov.au/.
We have a detailed Job Application Kit to provide information about us, the value of the department and practical guidance on the process for you. Please ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.
Prior to commencement, the successful applicant will need to possess or obtain:
- A current Working with Children Check.
- A current (issue date not older than 6 months) and satisfactory National Police Check.
- A current Western Australian "C" class drivers licence.
For the full role description, detailed responsibilities and a full list of selection criteria, please refer to the Job Description link below. The documents linked to this advertisement are available in alternative formats upon request.
Eligibility: To be eligible for permanent appointment, it is essential to have Australian citizenship, New Zealand citizenship or Australian permanent residency status. To be eligible for contract employment, it is essential to have a visa with entitlement to live and work in Australia for the term of the contract.
A search for additional applicants may be conducted for this position where necessary to provide a more diverse and/or competitive field.
Substantive Equality Statement
DBCA is an Equal Opportunity Employer and encourages Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for positions within our agency. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. The Department also promotes flexible working arrangements.
Applicants with a disability who require adjustments in the recruitment process, including an alternative to applying online, can contact the Senior Recruitment Officer on (08) 9219 9879 or recruitment@dbca.wa.gov.au. Do not send job applications to this email; they will not be accepted.
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Appointments may be made from this process within a 12-month period to positions that may be permanent, contract or casual, including contract appointments with the possibility of subsequent permanency.
