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Rail Network Control: guiding every journey and keeping it on track.
About the role
As a Network Control Officer, you will play a critical role in the safe and efficient movement of trains across the Public Transport Authority’s (PTA) urban rail network. Working within the-state-of-the-art Network Control Centre, you will operate at the heart of a fast‑paced, highly coordinated environment where your decisions directly impact operational safety, service delivery, and the customer experience.
You’ll be responsible for controlling rail traffic and managing network occupations to ensure services run to schedule and in accordance with the PTA’s Safe Working Rules, Procedures, and operational guidelines. You will continually prepare, monitor, review, and restore scheduled activities, ensuring that all movements across the network are conducted safely, efficiently, and with minimal disruption.
About you
We’re seeking a collaborative and safety‑focused professional with proven capability in fast‑paced operational environments. You will bring:
- Strong communication and cross‑functional collaboration skills, enabling you to work seamlessly across departments to support safe, reliable rail operations.
- Proactive problem‑solving and sound decision‑making, with the ability to anticipate issues, respond decisively to unexpected events, and manage conflict with tact and professionalism.
- A deep commitment to operational safety and exceptional passenger service, supported by a team‑oriented approach that fosters a positive, high‑performance operational culture.
- Experience in people or transport movement, incident response, or safety‑critical operations, gained within industries such as transport, aviation, emergency services, defence, mining, maritime, logistics, utilities, or large‑scale event operations.
- Resilience and flexibility to work shifts, weekends, and unsociable hours, with reliable transport to attend duties outside standard public transport operating times.
This is a role for someone who thrives in a dynamic environment, remains calm under pressure, and is committed to upholding the highest standards of safety and service across one of the state’s most critical transport networks.
About Us
The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.
Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.
Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.
Our Values
The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.
Upholding these values and applying them to your work requires a genuine and committed understanding.
Safety - We are committed to safety and protecting your future.
Respect - We value and respect our customers, suppliers and each other.
Recognition - We recognise each other for achievement, initiative and innovation.
Integrity - We are honest and ethical.
Sustainability - We consider the long-term economic, social and environmental impact of everything we do.
What’s on Offer!
Australia's most advanced Public Transport Operations Control Centre (PTOCC), a state-of-the-art, fully integrated hub equipped with cutting-edge technology. This centre provides comprehensive, real-time monitoring and control capabilities, setting a new benchmark for operational efficiency and responsiveness across the state.
Invest in your future with our six-month paid training for this role. Successfully complete the program and earn a Certificate IV in Rail Network Control with Transperth Train Operations, gaining both experience and a valuable qualification.
As well as:
- An attractive remuneration package.
- Five weeks of annual leave; 13 weeks of long service leave after 7 years then subsequently every 7 years of continuous service.
- Salary sacrifice options.
- Uniforms supplied.
- Access to Health and Wellbeing Program.
- An array of opportunities available in the rail industry.
Join us on this exciting journey as we redefine the standards of customer service in public transportation. Together, we'll create memorable experiences and keep success on track!
Please Note: As part of the selection process, shortlisted candidates will be required to complete a series of assessments. These assessments are designed to ensure candidates meet the necessary competencies for the role. The stages of the process include:
- Aptitude Testing – Online
- Assessment Centre – In person
- Psychometric and medical assessment
Network Control Officer assessment results are valid for 24 months. If unsuccessful, candidates are eligible to reapply after this period.
To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
This is a pool recruitment process where suitable applicants will be placed in a pool from which appointments will be made for this or similar positions. Initially this selection process will be used as vacancies arise, but it may also be used to appoint to similar positions in the agency on a permanent basis.
Please be advised that the Public Transport Authority’s recruitment assessment processes and standards are continuously subject to review and change. These adjustments are primarily driven by competencies required for safety-critical roles.
As a result, if you are successful in being accepted into a recruitment pool, you may need to undertake and pass additional assessments to ensure your capabilities continue to meet any revised safety requirements.
Further Information
Please refer to the attached JDF – Network Control Officer for full details about the positions, including any special requirements relevant to appointment.
Please contact Lydia D’Arcy-Adams – Senior Recruitment Officer (08) 9326 3257, during office hours for specific information about the role.
For more information about the PTA, please visit www.pta.wa.gov.au.
For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com
How to Apply
To be eligible for shortlisting applicants must provide the following:
- A comprehensive CV with two work related referees.
- A cover letter (maximum two pages) outlining your transferable operational experience relevant to the Network Control Officer role plus an example where you responded to a safety‑critical incident and the actions you took to ensure safety, whilst minimising disruption to operations.
Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.
All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.
Please note you will be required to complete the PTA Integrity and Qualification Consent Form, and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment.
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