Job opportunity

Drive Change, Connect Communities 

Regional Services is the trusted voice of the Department of Transport and Major Infrastructure across WA’s regions. Our teams are knowledgeable, multi‑skilled and deeply connected to the communities they serve—bringing local insight, problem‑solving capability and a genuine commitment to going above and beyond for regional customers. We work flexibly and collaboratively across vast distances, using technology, local expertise and strong relationships to deliver services tailored to each community’s unique needs.

The Opportunity

As a Business Support Officer, you’ll provide high‑quality business, administrative and project support to senior leaders, contributing to initiatives that improve service delivery, business performance and outcomes for regional communities.

Working in a collaborative and adaptable team, you’ll assist with research, analysis, reporting and business improvement activities—helping Regional Services operate efficiently while supporting strategic priorities that keep people and communities connected across WA.

There is currently 1 permanent position available for immediate filling.

For further information about the role, we encourage you to review the attached Job Description Form (JDF) and contact Jim Karikis at jim.karikis@transport.wa.gov.au with your question or to arrange a phone call.

The successful applicant or applicants assessed as suitable through this process may receive further offers of employment (fixed term or permanent) in this or similar roles for a period of twelve (12) months from date of first appointment.

The Ideal Candidate

• Delivers high‑quality administrative, business and project support to senior leaders.
• Analyses issues, identifies improvements and supports efficient service delivery.
• Builds strong, collaborative relationships across teams and stakeholders.
• Prepares clear briefing notes, reports and recommendations.
• Is adaptable, proactive and accountable in a fast‑paced environment.

All successful applicants will embody the behaviours and mindsets outlined in the Building Leadership Impact and Leadership Expectations. The leadership context of this position is Personal Leadership.

Our Offer

• A level of job security that simply doesn’t exist in the private sector.
• Generous and flexible leave options including annual, additional public holidays, long service, parental, carer’s, cultural, and purchased leave.
• No hours go unrewarded – accrue flexitime for work completed beyond the standard 37.5-hour work week.
• Access to flexible working arrangements including working from home or alternate work location for enhanced work life balance.  
• Opportunities for professional growth, leadership development, and hands-on experience with instant impact.

Learn more about our commitment to you, here.  

Applying is easy!

Apply online by clicking the ‘Apply for Job’ button and provide the following documents in Word or PDF format: 

1. A targeted CV that clearly outlines the skills and experience you have gained in relation to the selection criteria on the attached JDF; and
2. A maximum two (2) page statement addressing examples of how you meet the below Selection Criteria:

• Proven ability to work to agreed service delivery priorities and deliver agreed outcomes to effectively and efficiently meet customers’ needs.
• Proven ability to build, establish, manage and maintain effective communication and working relationships with a variety of individuals by liaising, engaging and negotiating in a clear, concise and effective manner.
• Proven ability to establish working relationships with internal and external customers and stakeholders, team members, peers and other staff members.

Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor. 

Applications for this opportunity close at 12pm on Monday, 9 February, 2026. Please ensure your application is submitted on time, as late applications will not be accepted. 

DTMI may conduct further search activities or extend the closing date, if required to supplement the field of applicants. 

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds. 

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), have any question about the process or how to submit your application, please contact our Recruitment Team at recruitment@transport.wa.gov.au or (08) 6551 6888.