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About the role
Join the Public Transport Authority (PTA) as an IT Systems Engineer and help keep our critical technology running smoothly. You’ll install, maintain and support Windows and Unix servers, monitor performance, resolve issues, and ensure our systems remain secure, available and up to industry best practice. You’ll also stay up to date with emerging technologies and maintain clear, high‑quality documentation for all systems.
In this key role, you’ll provide expert technical support, build strong relationships with stakeholders and deliver customer‑focused service within the ITIL framework. You’ll contribute to system improvements, continuity planning and major technology projects, playing an important part in shaping the PTA’s IT landscape.
About You!
To excel in this role, you should possess:
- Demonstrated possession of an information technology qualification or considerable recent experience in server support activities, including the design, installation, administration and troubleshooting of server, network, information security, operating system and personal computing technologies.
- Demonstrated experience supporting Storage Area Networks, backup and recovery solutions, virtualised server environments, and modern hardware and software standards, along with a sound understanding of current data security standards and practices.
- Well‑developed conceptual and analytical abilities, including the capacity to interpret technical information, analyse data, and prepare reports. Highly developed written, verbal and interpersonal communication skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
- Demonstrated ability to work autonomously, manage competing priorities and meet agreed targets and deadlines. Proven experience delivering high‑quality client service within an ITIL service delivery framework.
About Us
The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.
Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY24/25, our buses, ferries and trains move the people of WA where they need to go.
Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.
Our Values
The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.
Upholding these values and applying them to your work requires a genuine and committed understanding.
Safety - We are committed to safety and protecting your future.
Respect - We value and respect our customers, suppliers and each other.
Recognition - We recognise each other for achievement, initiative and innovation.
Integrity - We are honest and ethical.
Sustainability - We consider the long-term economic, social and environmental impact of everything we do.
You can expect.
- Opportunities to grow through personal development and career pathways
- Health and Wellbeing programs including access to a free 24/7 onsite Gym
- Subsidised Corporate Apparel and Spectacles
- Supportive Team Environment
- Opportunity to join our Social Club offering savings and benefits all year round
There is two permanent full-time opportunies available for immediate start.
This is a pool recruitment process where suitable applicants will be placed in a pool for 12 months. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.
To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Further Information
Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.
Please contact Antony Ryan, Manager of Service Delivery on (08) 9326 3376 for specific information about the role.
For more information about the PTA, please visit www.pta.wa.gov.au.
For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com
How to Apply
Applicants are requested to provide the following:
- A comprehensive CV with two work related referees.
- A cover letter addressing ALL Selection Criteria as per the JDF in no more than two pages outlining your experience.
Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.
All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.
Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.
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