Pool Recruitment
The Department of Fire and Emergency Services (DFES) seek to establish a pool of suitable applicants. This pool will be valid for a period of 12 months and suitable applicants may be considered for appointment to similar at level vacancies as they arise.
Being appointed to the pool does not guarantee you placement in a position.
About Us
As Western Australia’s leading hazard management agency, DFES performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.
By empowering our people, we create a diverse and capable organisation where we are united and supportive allowing us to work better together. It’s crucial that as a collective, our employees, volunteers and the general public have all the tools they need to safely and effectively manage emergency events.
To learn more about the Department and what we have to offer, please visit our website here or follow us on LinkedIn here.
About the Role
The eLearning Communications Officer plays a key role within the eLearning Systems team, working closely with DFES personnel and external stakeholders to support the effective operation and continuous improvement of the Learning Management System (LMS).
The role delivers front line LMS help desk support, acting as the first point of contact for all user enquiries and providing system guidance to all user roles. A strong focus of the position is stakeholder engagement and communication, including preparing and coordinating branch communications, providing advice to stakeholders on system use, reporting and data analysis, and supporting information sharing activities.
The role also supports the identification, investigation and resolution of LMS functionality and process issues, and contributes to business improvement initiatives. In addition, it undertakes a range of administrative activities, including maintaining system documentation, supporting reporting and audit requirements, and assisting in the development and implementation of administrative procedures and communication strategies to improve system usability and enhance support for LMS end users.
Leadership Behaviours are applicable to this role, and you are expected to demonstrate the relevant behaviours aligned to the context of Personal Leadership. Additional details on expected behaviours are attached.
Sounds like you and want to know more?
Then download the attached Job Description Form (JDF) or contact Kylie Reed, eLearning Systems Coordinator – Training Development, Support and Compliance, on (08) 9454 0711 or via email at Kylie.Reed@DFES.wa.gov.au.
Employment Conditions and Additional Information
DFES is an emergency services organisation and all employees may be required to work or travel outside of normal business hours to assist with emergencies.
If you don’t want to miss out on this great opportunity, Apply Now!
All applications must be submitted online, simply click 'Apply for Job', located at either the top or bottom of this screen and follow the instructions.
To apply for this position, please submit the following:
- A maximum two (2) page statement addressing essential criteria one (1), two (2) and four (4) contained in the attached job description form and in the context of the position responsibilities.
- A current comprehensive CV that clearly demonstrates your relevant competencies and experiences, including the names of two referees who can attest to your suitability to this role.
To assist with your application and provide you with more detail about the application process, please click on the attached Applicant Information Pack.
Please do not send your application to Kylie Reed or seek their assistance with lodging your application.
If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the recruitment process. All information provided is private and confidential and will only be used to provide reasonable adjustments. Please contact us at jobs@dfes.wa.gov.au.
Please Note:
- All Essential Criteria listed in the Job Description Form will be assessed during recruitment and selection process.
- The expected behaviours will be assessed during the recruitment and selection process.
- Referees may be contacted at any stage during the process.
- Ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application online before 4:00pm (WST).
- Any late, emailed or proforma applications submitted will be rejected.
- An executive search may be undertaken as part of the recruitment to this role.
Benefits of Working With DFES
As well as a great salary and being a part of something rewarding with key networking opportunities, our employees also enjoy an amazing range of benefits which may include:
- Free 24/7 access to an on-site gym.
- Opportunities to assist during statewide emergency incidents.
- Great work/life balance through flexible working and leave arrangements.
- Long service leave after 7 years.
- Paid parental leave as well as other attractive leave options.
- Access to salary packaging options.
- Professional Career Development Opportunities.
Eligibility To Apply
You must be an Australian Citizen or hold permanent residency to be considered for permanent appointments or hold a working visa covering the term of the contract (proof must be provided with your application) to be eligible for this position.
National Police Certificate
A condition of employment for new employees of DFES is that a current National Police Certificate (less than 3 months old) is provided prior to commencement.
Choice of Super
The Fire and Emergency Services (Superannuation Fund) Regulations 1986, prevents DFES from offering choice of super for permanent appointments. Those appointed permanently, only have the following two options:
- Remain with their existing GESB Superannuation account; or
- Join the Fire and Emergency Services Superannuation Fund (Click here for more information).
Those appointed on a fixed term contract do have choice of super, however if converted to permanent, employees will need to choose one on the two options listed above.
DFES Supports Diversity and Inclusion
DFES supports inclusion and diversity and advocates the value of inclusiveness where all DFES personnel are encouraged to contribute fully and are recognised and valued for their differences in an environment that is free from discrimination and the negative effects of bias, both conscious and unconscious.
People from culturally diverse backgrounds, Aboriginal Australians and people with a disability are encouraged to apply. DFES may prioritise recruitment decisions based on the Equal Opportunity Act 1984 (WA).
