This pool recruitment process will be used to fill permanent, fixed term, full time and part time vacancies that may arise over a period of 2 years from the date of finalisation of the recruitment process. Fixed term appointments may be made with the possibility of extension/s and/or permanency.
Please do not be dissuaded from applying if you do not meet all of the essential criteria, as suitable candidates for development opportunities will be considered for relief, and short-term vacancies.
There is currently one permanent position available on a fulltime bases, with several other fixed term vacancies likely to arise over the next 12 months.
About the role
We are seeking candidates who are adaptable, value-driven, client-focused in their approach to service delivery, and skilled at navigating varying levels of complexity for Team Leader roles. These roles present an opportunity to demonstrate a broad range of skills, including reporting, staff management and providing support on initiatives or projects. Legal Aid has various positions available across the organisation, including the Early Intervention Services Division and the Family Law Division. In these roles, you will lead teams that:
- triage clients to determine the best legal and non-legal services, this may be over the phone or in person at Legal Aid WA or the Family Court of WA,
- support Legal Aid lawyers in the delivery of a variety of services.
This position also provides high-level reporting and administrative support to the management teams and works collaboratively within the area and wider organisation to ensure smooth service delivery. Please note as a part of working collaboratively you may be required to rotate to other areas or business units within the Division.
There are varied duties across the roles which include:
- Coordinating omnichannel operations;
- Recruitment and training of paralegals and administration officers;
- Assisting with internal and external stakeholder engagement;
- Assisting with day-to-day management of the service;
- Development of guides and processes to ensure effective and streamlined operations; and
- Provision of high level reporting and administrative support to the management team in the relevant area.
About you
Are you looking for work that has meaning and purpose within the Community?
Are you interested in Legal Services?
Do you possess:
- the ability to lead and work in a team environment, including the ability to acquire and impart knowledge;
- well-developed interpersonal skills with a focus on team building and support;
- critical thinking around the continuing development of service delivery within the division and the wider organisation; and
- knowledge of WA’s legal services including, referral pathways and other service options available to family, civil and criminal law clients.
About us and what we can offer you
We offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements, including opportunities to purchase leave, and a range of health and wellbeing initiatives. click here to learn more about the benefits we offer employees.
Legal Aid WA is an independent statutory authority funded by the State Government and Commonwealth Governments. We provide over 100,000 legal services to clients each year in the areas of criminal, family and civil law across Western Australia. Please visit www.legalaid.wa.gov.au to find out more about us. You can also keep up to date with our activities and achievements by following us on LinkedIn.
How to Apply
Applications are made online. In addition to the questions being asked in the online application, you should submit:
- A comprehensive CV (max. 5 pages) that showcases your talents and key achievements relevant to the role; and
- A cover letter (max. 2 pages) outlining your relevant experience and demonstrating your ability to meet the selection criteria, paying particular attention to the highlighted criteria in the JDF (tip - your written communication skills will also be assessed so be sensible with font and margin sizes).
Qualifications and minimum experience required for the role will also be assessed by the panel at application stage.
Interviews are to be scheduled during week beginning 16 February 2026.
Click the “Apply for Job” button at bottom of this page to submit your application. Applications are only accepted via www.jobs.wa.gov.au. Please allow enough time to submit your application, as late applications will not be accepted.
For technical difficulties while applying online, contact the RAMS Helpdesk on 1300 733 056 and quote recruitment ID number 1025604. If you have any questions about the application process or do not have access to a computer with internet access, please contact RecruitmentAdmin@legalaid.wa.gov.au.
Further information
Download the attached Job Description Form to learn more about the role. We recommend you review our guide on applying for a job at Legal Aid WA, including eligibility, preparing your application and the selection process, prior to submitting your application. Alignment with Legal Aid’s values will also be considered in the panel’s assessment of candidates. Please take time to familiarise yourself with the role prior to applying.
If you would like to talk to someone about the job, please contact Hayley Chirichilli, Coordinator on Tel: (08) 9261 6535 or email Hayley.Chirichilli@legalaid.wa.gov.au
For First Nations specific information regarding working at Legal Aid WA, including our First Nations Staff Network, please visit First Nations Employment. For First Nations culturally appropriate resources on making a job application visit Jobs and Skills WA.
Diversity & Inclusion
A commitment to fair and equitable treatment for all is at the very core of Legal Aid WA’s values. We recognise a diverse workforce is essential to delivering inclusive client centred services. Legal Aid WA welcomes applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, people with disability and LGBTQIA+ members of the community.
Suitable Australian First Nations applicants may be given priority consideration over other applicants to achieve our vision of widening access to justice in a culturally safe and inclusive environment.
People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. If you require adjustments to participate in the recruitment process, please contact Janice Green on tel (08) 6373 5297 or email Janice.Green@legalaid.wa.gov.au
Pool conditions
As this is a pool, vacancies will be offered on a full-time or part-time permanent or fixed-term basis. This selection process may also be used to fill other similar vacancies throughout our organisation that arise within the term of the pool. It is important to note that appointment to the pool is not a guarantee that you will be offered a term of employment.
Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check
ATTACHMENTS:
-
la25747 jdf - team leader l4.pdf
You can view and print these PDF attachments by downloading
Adobe Reader.
WORK TYPE:
Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time
LOCATION:
Perth
CLOSING DATE:
2026-02-02 4:00 PM
(YYYY-MM-DD)
