Property Services Officer
Level 3, $86,439 - $92,795 pa, PSCSAA 2024
Come join the team at the new Department of Housing and Works.
The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.
We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.
Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.
We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.
We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64.
If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Cheryl Refalo on 0411 249 822 or via email at Cheryl.Refalo@dohw.wa.gov.au. You can also reach us through the National Relay Service.
When you join us, you can enjoy a variety of benefits, including:
- professional development, training, and on-the-job learning to advance your career
- generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
- corporate discounts with selected health insurance providers and access to wellness programs
- opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Indigenous Network, Gender Equity Champions Group, and Youth Working Group.
About the Team:
Housing Management Services manages approximately 39,000 Public Housing tenancies across the State. Government Regional Officers Housing (GROH) and Community Housing (rental housing managed by Local Government or non-Government not-for-profit organisations) and bond assistance (interest-free loans to obtain accommodation in the private rental market) fall under the Division, with close links to Aboriginal Housing, on the principles:
- Outcomes
- Solutions
- Support
- Fairness
- Improvement
The Department of Communities also has a strong focus on providing home ownership opportunities to public housing tenants.
About The Role:
As Property Services Officer, you will be responsible for managing, controlling and monitoring the property maintenance functions for a designated number of Public Housing properties within the Housing Management Services area as part of a team, ensuring compliance, accountability and quality control is maintained.
As part of your duties as a Property Services Officer, you will inspect Public Housing properties, issue maintenance works and inspect completed works, to ensure properties are maintained appropriately and for contract compliance. Communicating with a diverse group of stakeholders, including tenants, real estate agents, contractors, government agencies, local authorities and departmental staff is required to ensure that an excellent customer focused service is delivered.
How to Apply:
If you have what it takes to be part of our dynamic and forward-thinking team, and demonstrate proven track records of your claims, please submit the following in MS Word or PDF format:
- A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
- A written application addressing the following essential Work-Related Requirements (Selection Criteria) as stated on the JDF. You will need to demonstrate a proven track record in the following criteria:
Criteria 1: Delivering outstanding service to customers every time, especially when circumstances are challenging and problems difficult to resolve.
Criteria 2: Undertaking property maintenance inspections and other related aspects of property maintenance, upgrade and improvements.
Applicants who are short listed will be assessed on all the Essential Work-Related Requirements (Selection Criteria) at interview.
Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.
Further Job-Related Information:
Please contact Manager Property Maintenance, Cheryl Refalo, on 0411 249 822 for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).
To assist you in preparing your application, please refer to the Applicant Information Pack and Job Description Form. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.
If you are unable to view or download these documents, please contact Yusri Rosley, Human Resources Advisor on 0435 635 166 or via email on HRRecruitment@communities.wa.gov.au mentioning the vacancy reference number HRC0243823 for assistance.
We are seeking to establish a recruitment pool to fill vacancies that may arise within the next thirty-six (36) months. Suitable applicants will be placed in the pool which may be used to fill full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee you an offer of employment.
