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Clinic Clerk - Outpatient Services & HOLAA Division
Salary: HSO Level G2 $74,031- $78,820 p.a. pro rata
Location: Perth Metropolitan Area
Unit/Division: Royal Perth Hospital > Outpatient Services
Work Type: Casual, Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time
Position No: Pool Ref 00102183
Closing Date: 2026-12-31 4:00 PM (YYYY-MM-DD)
Attachments: 
Applicant Information Package.pdf
Clinic Clerk 00102183 00104428 00106746 HSO Level G2 October 2024.pdf
Job Application Information Sheet.pdf
Working in the EMHS.pdf

CRVCID 709442

 

This is a Recruitment Pool for Permanent, Fixed-Term, and Casual positions working Part-Time and Full-Time hours with the possibility of extension and/or permanency.

These positions are all based at the Royal Perth Hospital in the Perth CBD.

EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist.

We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal people, people from culturally diverse backgrounds, individuals with a diverse sexuality or gender or bodily diversity, and people with disability.

WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy.  As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.  Aboriginal people are encouraged to apply.
  

Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).
 
Other Conditions:  WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

This is an “open-ended” recruitment pool, and as such the following should be noted: 

  • The panel will monitor this recruitment pool for applications, and will assess on a regular basis. 
  • Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. 
  • Appointments may be made from this pool until 31st December 2026.

Position Profile: We are seeking to recruit dynamic and enthusiastic individuals to fill Clinic Clerk positions at the Royal Perth Hospital. In these positions, successful applicants will be required to provide clerical services for outpatient clinics including reception duties, telephone interception and liaison duties. Other duties include, but are not limited to, arranging new and reviewing outpatient appoints within the Patient Administration System (PAS), booking diagnostic tests, liaising with the Central Referral Centre, and receiving/returning medical records and laboratory results. For more information regarding these positions, please refer to the Job Description Form (JDF) attached.
 
Area Profile:
The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 670,000 Western Australians in its catchment area. Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women’s, children’s and neonates services.

The EMHS consists of Royal Perth Hospital; Armadale Health Service; Bentley Health Service; Kalamunda Hospital; St John of God Midland Public Hospital and a range of community and population health services. 
 
Royal Perth Hospital (RPH) is Perth’s inner city, tertiary adult hospital and part of the Royal Perth Bentley Group. Home to the State Major Adult Trauma Service, RPH offers tertiary-level emergency medicine, mental health, complex and elective surgical care, and specialist medical services. It is also a premier teaching hospital and contributes to innovation and excellence in medical research and patient care. 
 
Employee Benefits: Our employees enjoy a range of benefits which may include (in line with operational requirements):

  • Professional Development Opportunities and Study leave/assistance.
  • Flexible working arrangements.
  • Flexible leave arrangements.
  • Other professional and location based allowances.
  • For information on superannuation click here. 

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au). 
 
For Further Job Related Information:  We encourage you to contact Krysten Taylor on (08) 6477 5007.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. 

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au). 

It is preferable for your referee to be a current supervisor or manager.

Applicants are advised to write a covering letter outlining their suitability for this position and attach their current resume or curriculum vitae. In addition to this, applicants are requested to provide a separate document (maximum two to three pages) addressing each of the four essential and three desirable selection criteria outlined on page four of the Job Description Form (JDF) attached. When responding to each criterion, we encourage you to use real-world examples from your career as this will assist us in assessing your suitability. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted. 

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.

Position Title
Clinic Clerk - Outpatient Services & HOLAA Division

Agency
East Metropolitan Health Service
Salary
HSO Level G2 $74,031- $78,820 p.a. pro rata
Location
Perth Metropolitan Area
Unit/Division
Royal Perth Hospital > Outpatient Services
Work Type
Casual, Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time
Position No.
Pool Ref 00102183
Closing Date
2026-12-31 4:00 PM
Position Title
Clinic Clerk - Outpatient Services & HOLAA Division

Location
Perth Metropolitan Area
Work Type
Casual, Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time
Position No.
Pool Ref 00102183
Salary
HSO Level G2 $74,031- $78,820 p.a. pro rata
Closing Date
2026-12-31 4:00 PM
Description

CRVCID 709442

 

This is a Recruitment Pool for Permanent, Fixed-Term, and Casual positions working Part-Time and Full-Time hours with the possibility of extension and/or permanency.

These positions are all based at the Royal Perth Hospital in the Perth CBD.

EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist.

We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal people, people from culturally diverse backgrounds, individuals with a diverse sexuality or gender or bodily diversity, and people with disability.

WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy.  As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.  Aboriginal people are encouraged to apply.
  

Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).
 
Other Conditions:  WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

This is an “open-ended” recruitment pool, and as such the following should be noted: 

  • The panel will monitor this recruitment pool for applications, and will assess on a regular basis. 
  • Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. 
  • Appointments may be made from this pool until 31st December 2026.

Position Profile: We are seeking to recruit dynamic and enthusiastic individuals to fill Clinic Clerk positions at the Royal Perth Hospital. In these positions, successful applicants will be required to provide clerical services for outpatient clinics including reception duties, telephone interception and liaison duties. Other duties include, but are not limited to, arranging new and reviewing outpatient appoints within the Patient Administration System (PAS), booking diagnostic tests, liaising with the Central Referral Centre, and receiving/returning medical records and laboratory results. For more information regarding these positions, please refer to the Job Description Form (JDF) attached.
 
Area Profile:
The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 670,000 Western Australians in its catchment area. Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women’s, children’s and neonates services.

The EMHS consists of Royal Perth Hospital; Armadale Health Service; Bentley Health Service; Kalamunda Hospital; St John of God Midland Public Hospital and a range of community and population health services. 
 
Royal Perth Hospital (RPH) is Perth’s inner city, tertiary adult hospital and part of the Royal Perth Bentley Group. Home to the State Major Adult Trauma Service, RPH offers tertiary-level emergency medicine, mental health, complex and elective surgical care, and specialist medical services. It is also a premier teaching hospital and contributes to innovation and excellence in medical research and patient care. 
 
Employee Benefits: Our employees enjoy a range of benefits which may include (in line with operational requirements):

  • Professional Development Opportunities and Study leave/assistance.
  • Flexible working arrangements.
  • Flexible leave arrangements.
  • Other professional and location based allowances.
  • For information on superannuation click here. 

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au). 
 
For Further Job Related Information:  We encourage you to contact Krysten Taylor on (08) 6477 5007.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. 

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au). 

It is preferable for your referee to be a current supervisor or manager.

Applicants are advised to write a covering letter outlining their suitability for this position and attach their current resume or curriculum vitae. In addition to this, applicants are requested to provide a separate document (maximum two to three pages) addressing each of the four essential and three desirable selection criteria outlined on page four of the Job Description Form (JDF) attached. When responding to each criterion, we encourage you to use real-world examples from your career as this will assist us in assessing your suitability. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted. 

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.

Attachments

Applicant Information Package.pdf
Clinic Clerk 00102183 00104428 00106746 HSO Level G2 October 2024.pdf
Job Application Information Sheet.pdf
Working in the EMHS.pdf


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