The Department of Training and Workforce Development’s priority and focus remains on appointing merit based selected staff, permanently.
This talent register is an online portal that allows you to register your interest for short term contract opportunities (up to twelve (12) months) at the Department of Training and Workforce Development in a range of key positions across the Service Delivery Strategy branch.
Opportunities are temporary and may be full time or part time.
Once you apply, your CV will stay on the register for 12 months, after which time you may need to reapply.
Please be aware that there is no guarantee that an offer of employment will be made while an application remains on the register.
The Department
At the Department of Training and Workforce Development we support Western Australia’s training system to develop the skills and capabilities needed to transform lives while creating strong and vibrant businesses, communities, and the economy.
We’re an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders.
Find out more about our work by visiting our website www.wa.gov.au/dtwd
The Role
The Apprenticeship Office, within the Department, is responsible for delivering an external facing customer service to a wide range of stakeholders in the Western Australian Apprenticeship and Traineeship ecosystem. To achieve this business imperative, the Apprenticeship Office operates between the hours of 8:30am to 4:30pm.
The Administration Officer plays a critical role in supporting our stakeholders by providing consistent and accurate advice as well as assistance to ensure our customers are acting in accordance with the legislative provisions that govern apprenticeships and traineeships.
As you will be actively engaged with the Apprenticeship Office phone hotline, you ideally would have the demonstrated ability to deliver excellent customer service, including good verbal and written communication skills.
You will also be self-organised and self-driven, with good time management skills to work autonomously in order to meet operational requirements. Working as an effective team member is also crucial to the success of this role.
As a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position may be prioritised for appointment.
Employee Benefits
You will have access to a range of benefits which may include:
- Flexible work arrangements including flexitime and working remotely;
- Flexible leave arrangements, including study leave;
- A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;
- Career and professional development programs and opportunities; and
- Salary packaging options.
Want to know more?
For full details of the role, eligibility requirements and what we are looking for, read the attached job description and application package.
If you have any questions about the position, please contact Taylah Mitchell, Apprenticeship Officer on (08) 9224 6598 or email Taylah.Mitchell@dtwd.wa.gov.au
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, including alternate methods of communication, please contact Human Resources via dtwdhr@dtwd.wa.gov.au or via (08) 6551 5071.
How to apply
Applicants are required to apply online and need to submit an application consisting of:
- a comprehensive Curriculum Vitae (CV) or resume, providing sufficient information to enable an assessment of your skills and experience relevant to this role,
- one page covering letter providing details of your past work experience and how this aligns with this job role. The letter should be formatted with the following:
- Letter should be addressed to Taylah Mitchell
- Font: Arial 12
- Document title: 20260101 – Talent Register - AO
- Details of two referees who can comment on your skills abilities, experience and work performance.
To submit your application, please click on the Apply for Job button.
If you require assistance or cannot access the attachments, please contact us on (08) 9203 3735.
Please note…
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.
This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve months. The Department may conduct further search activities after the closing date, if required, to extend the field of applicants.
Applications close Friday, 9 October 2026 at 4:00pm (WST), noting that the Department may commence reviewing applications immediately.
Attachments:
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Administration Officer - JDF.PDF
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Administration Officer - JDF.docx
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Application Information Pack