Job opportunity

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64. If you are a person living with disability and require any adjustments or accommodations, please contact Phil Luce via email at Phil.Luce@dohw.wa.gov.au.You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• professional development, training, and on-the-job learning to advance your career.
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, 3 months accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
• corporate discounts with selected health insurance providers and access to wellness programs.
• Opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Indigenous Network, Gender Equity Champions Group, and Youth Working Group.

About The Role:

As a Property Services Officer, you will be team player who forms part of a dedicated and collaborative team responsible for managing and coordinating the maintenance of public housing properties across the East Metro Region. In this role, you will make a real difference by ensuring homes are safe, secure, and well-maintained, while delivering high-quality customer service to tenants and stakeholders. By helping to preserve and extend the life of the region’s housing assets, you will play a vital role in supporting the provision of stable and sustainable homes for the community.

Your key role responsibilities will include:

• Inspecting properties and undertaking the required actions to ensure they are maintained and cared for in a way which meets Agency and statutory requirements in line with allocated budgets.
• Inspecting completed works & ensuring contract compliance, accountability, and quality control are maintained.
• Communicating face to face, by phone and in writing on a daily basis with a diverse group of stakeholders including: tenants, real estate agents, contractors, government agencies, local authorities and Departmental staff to ensure that excellent customer focused service is delivered.
• Working in a manner consistent with Departmental practices, policies and values

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A current resume/CV
   
   
2. A two [2] page written application addressing Essential Work Related Requirements (Selection Criteria) 1, 2, 3 and 4 as stated on the Job Description Form (JDF). Utilising specific examples from your experience to demonstrate how you meet these criteria:
   
   
   • Delivering outstanding service to customers every time, especially when circumstances are challenging and problems difficult to resolve.
   • Undertaking property maintenance inspections and other related aspects of property maintenance, upgrades and improvements.
   • Keeping track of a wide variety of tasks and getting things done correctly and on time.
   • Relating to, and working with, people from all walks of life and showing respect for their cultural differences/needs, in particular, those of Indigenous people.
     
     
3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process. Short listed applicants will be contacted for an interview. Interviews are currently planned for the end of October.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

For further information about the position please contact Phil Luce, Manager Property Maintenance on (08)  6414 2795 or via email at Phil.Luce@dohw.wa.gov.au (not to be contacted for Applicant Information Packs or assistance with lodging your application).

The attached Job Description Form (JDF) provides more information about the position. To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download the documents, please email Michela Orsini, HR Consultant, HRRecruitment@communities.wa.gov.au. mentioning the vacancy reference number HRC0224861 for assistance.

We are seeking to establish a recruitment pool to fill vacancies that may arise within the next twelve (12) months. Suitable applicants will be placed in the pool which may be used to fill full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency.  Please note that being placed in the pool does not guarantee your placement in a position.