Corporate Information Services are seeking to establish a pool of Information Access Officers for permanent and fixed term, full-time and part-time vacancies which may arise during 2025 and up to the end of August 2027. Appointments may be offered at any time for vacancies that commence during this period.
The Business and Customer Services (BCS) Directorate supports the objectives and outcomes of clients by providing value for money corporate services through skilled and motivated people. BCS aims to deliver services within an environment of standardised systems and processes.
The Corporate Information Services Branch works to improve information quality, accessibility, reliability and security to support departmental business and is responsible for the provision of records management, Freedom of Information (FOI) and Library services.
The Role
Suitable applicants will assist with case management for the release of information while also providing routine advice to telephone and email enquiries from the public, external stakeholders and departmental staff about access to information.
As the Information Access Officer, you will research and analyse information release issues under direction of Senior Information Access Officers. You will be responsible for ensuring requests, correspondence and other documentation is filed electronically and kept up to date so that management and reporting requirements are met.
Professional Benefits
We are conveniently located in East Perth and our employees enjoy a range of benefits which include:
- 12% employer contributed superannuation.
- Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home or remote, flexible working hours and part-time arrangements.
- Generous leave entitlements including annual, personal, long service and parental leave.
- Professional development opportunities and study leave/assistance.
- Access to salary packaging (in accordance with relevant industrial instruments).
- Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Tessa Kiriakidis, Information Access Manager on 9264 8724 or Tessa.Kiriakidis@education.wa.edu.au
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position
- A two (2) page statement addressing the following selection criteria as outlined in the attached JDF:
- Demonstrated sound knowledge and understanding of the principles of information release in a government agency.
- Demonstrated knowledge and experience of records management principles and concepts and experience with information systems, including databases, electronic documents and records management system.
- Demonstrated sound verbal, written and interpersonal communication skills, including the ability liaise effectively with a wide range of stakeholders.
- Demonstrated initiative and sound organisational skills, including ability to solve problems, prioritise tasks effectively and work collaboratively in a team environment.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE985456
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Tuesday, 5 August 2025.
