About Main Roads Western Australia:
At Main Roads, we are committed to delivering a world-class road network and creating positive, lasting impacts for WA communities. We play a critical role in overseeing the planning, design, construction, and maintenance of major roads and highways across the State. This includes managing traffic flow, ensuring road safety, and supporting infrastructure projects to improve transport efficiency.
Learn more about how Main Roads supports the WA Community below:
About the role
Main Roads is seeking a proactive and experienced ICT Infrastructure Delivery Coordinator to join our dynamic and forward-thinking team. In this pivotal role, you will be responsible for coordinating the delivery of ICT infrastructure services—spanning infrastructure, networking, and cloud technologies—within our ICT Service Delivery section.
As we continue to evolve our business strategy, robust and scalable infrastructure is essential. We’re looking for a strong technical leader who not only brings deep expertise but also excels in building and developing high-performing teams.
You’ll play a key role in managing and supporting your team—fostering a culture of growth, collaboration, and accountability. Your leadership will be instrumental in guiding team performance, developing talent, and delivering services that align with organisational goals.
In addition to technical leadership, this role demands excellent stakeholder management. You’ll collaborate closely with internal partners, understand their unique needs, and deliver tailored solutions that support business strategy. A customer-centric mindset, strong critical thinking, and problem-solving skills are essential for success.
Key Responsibilities:
- Coordinate the delivery of ICT infrastructure, networking, and cloud services
- Develop and maintain standards, processes, and procedures for ICT service delivery
- Design and manage capacity and availability plans for ICT infrastructure
- Provide operational leadership with a strong focus on customer service and business alignment.
At Main Roads, we are committed to your professional growth. Whether you are looking to enhance your career or make an impactful change, this role offers exciting opportunities to develop your skills and drive meaningful change within a forward-thinking organisation.
What We Offer
At Main Roads, you can have a challenging, flexible and rewarding career that takes you exactly where you want to go with an organisation who supports a healthy work-life balance to help with what is important to you.
In addition to our competitive salary and 11.5% superannuation, the following initiatives/benefits may be available:
- Attractive leave provisions including paid parental leave
- Additional 3 days Public Service Leave per annum
- Choice of a 40 or 37.5 hour working week
- Flexible working hours
- Training and development opportunities
- Health and wellbeing focus.
Submitting Your Application
Please submit the following as part of your application:
- A detailed CV demonstrating your relevant skills and abilities.
- A written statement outlining your substantial skill, knowledge and experience in the following four (4) criteria in no more than 4 (four) pages:
- Co-ordination of ICT Infrastructure Services across an enterprise-wide IT environment, leveraging data centres, cloud services and diverse networking solutions.
- Building and enhancing stakeholder relationships.
- Support the service delivery of Corporate and Operations Centre Infrastructure services, including the complex networking solutions and cloud-based products.
- Lead a small team of infrastructure consultants effectively.
- If applicable to you (not mandatory), a copy of your Degree in Information and Communications Technology or other relevant discipline.
If you have any questions about the role, contact Steve McVay, ICT Service Delivery Manager on steve.mcvay@mainroads.wa.gov.au - not to be contacted for assistance with application.
For any general enquires, or if you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternative format for submitting your application), contact John McKelvie on (08) 9323 6173 or email hrjobs@mainroads.wa.gov.au
If you experience technical issues when submitting your application, including if you are experiencing issues with the Multi-Factor Authentication (MFA), please contact RAMS Helpdesk on 1300 733 056 or send an e-mail to ramshelpdesk@bigredsky.com.
Once you are ready, click the ‘apply’ button. Allow plenty of time to complete and submit your online application as late and/or incomplete applications will not be considered.
We're building a diverse workforce
At Main Roads, we are committed to building a workforce that reflects the communities in which we work and live, fostering an inclusive environment that accepts every person, embraces their strengths and differences, and provides opportunities for all to achieve their full potential.
We are a WORK180 Endorsed Employer for All Women, a registered Disability Confident Recruiter, a member of Pride in Diversity as LGBTQIA+ allies, an active member of CEOs for Gender Equity, and guided by our Reconciliation Action Plan, we are committed to providing meaningful training and employment opportunities to deliver positive outcomes for Aboriginal and Torres Strait Islander Peoples. Apply now to join us!
Additional Information
All selection criteria listed in the Job Role Statement will be tested throughout the selection process.
The successful applicant will be required to complete a pre-employment medical questionnaire and a National Police Clearance as part of this recruitment process.
Applicants deemed as suitable for but not appointed to this role may also be considered for appointment to “similar vacancies” within Main Roads subject to business requirements.
Attachments:
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applicant information.pdf
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jrs - ict infrustructure delievery coordinator.pdf
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working with us.pdf
You can view and print these PDF attachments by downloading Adobe Reader.
