Job opportunity

Join an innovative agency that values collaboration, growth and flexibility and improves the lives of Western Australians.

At Finance we are committed to delivering the best results for our customers. We provide strategic advice to government, build infrastructure projects, such as schools and hospitals, buy goods and services for government, collect the State’s revenue and support the Western Australian economy through administering grants and rebates.

Our values of clarity, empathy, growth and collaboration guide everything we do. We value diversity and encourage different perspectives, experiences and backgrounds. We are committed to making Finance the best place to work for everyone.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64. If you are a person living with disability and require any adjustments or accommodations, please contact Amy Berendsen on (08) 9262 1169 or via email at amy.berendsen@finance.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week.
• professional development, training, and on-the-job learning to advance your career.
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
• corporate discounts with selected health insurance providers and access to wellness programs.
• Opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Finance Indigenous Network (FIN), Gender Equity Champions Group, and Youth Working Group.

About The Role:

The Principal Revenue Officer leads a dynamic team within RevenueWA, driving operational excellence and fostering a high-performing, customer-focused culture. This role is pivotal in managing day-to-day branch operations, mentoring staff, and ensuring the delivery of quality customer service. You will be responsible for coaching and developing officers and implementing continuous improvement strategies to enhance team capability and service delivery. Your leadership will be instrumental in aligning the branch’s activities with broader business goals and cultivating a values-led, innovative workplace.

The role also plays a critical part in administering State taxes, including the registration, assessment, and collection processes. You will provide expert advice to senior management, contribute to policy and legislative development, and manage complex stakeholder communications such as ministerial correspondence and parliamentary inquiries. With a strong focus on compliance and service improvement, you will lead initiatives that support operational planning, customer engagement, and the resolution of taxation issues, ensuring RevenueWA meets its strategic and performance objectives.

About You:

The ideal applicant for the Principal Revenue Officer role is a values-driven leader with the ability to coach, mentor, and develop a high-performing team. You will have the ability to guide others through complex operational and legislative challenges, fostering a collaborative and accountable culture, and be passionate about building capability, driving performance, and modelling the Department of Finance values.

You will bring a strong ability to interpret and apply legislation to complex scenarios that allow you to identify revenue administration issues, and contribute to legislative and policy improvement. A commitment to continuous improvement and delivering quality customer service is essential, along with a proactive approach to identifying and implementing process enhancements that support operational excellence and strategic outcomes.

This position operates in the context of Leading Others. This means that you will motivate and enable others to deliver high quality work. You will balance time between doing the work and coaching, guiding and developing others. This requires a significant shift in thinking from ‘doing’ to supporting others to ‘do good work’; and consideration of present and future needs when allocating time to the team and projects you lead. You will articulate how work is to be done, providing clear direction and feedback. 

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).

2. Cover letter of two (2) pages or less, outlining how you meet the requirements of the role and demonstrate leadership behaviours and alignment to our Values.

You will need to demonstrate your alignment to Finance’s Values throughout the process to be considered suitable.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

For further information about the position please contact Amy Berendsen on (08) 9262 1169 (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download the documents, please call (08) 6557 8111 and select option 1, or email recruitment@finance.wa.gov.au, mentioning the vacancy reference number VCID03178 for assistance.

Currently there is one (1) permanent full-time or part-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.