Seeking A Compassionate Business Development Leader
We are the caretakers entrusted to commemorate the lives of Western Australians now and into the future. We help family and friends honour the lives of loved ones and safeguard memories for future generations.
Metropolitan Cemeteries Board currently have a full-time position available for an experienced sales coordinator to work across multiple cemeteries.
About the role
The Sales Coordinator leads a team with a specific business focus, responsible for assisting clients with cremation memorials, mausoleum crypts, gravesites and other MCB products. Given the sensitive nature of the industry, sales are conducted in a compassionate manner.
The Sales Coordinator leads a team of consultants across multiple Perth metropolitan sites, who engage directly with clients to assist in the selection of products and services for their loved ones.
About you
- You have proven experience in a sales environment, with a focus on soft skills and relationship building.
- You have excellent interpersonal and communication skills with the ability to connect with diverse audiences in compassionate and respectful manner.
- You have well developed analytical and problem-solving skills to address customer concerns effectively in challenging situations.
- You have experience in identifying and implementing process improvements to enhance customer satisfaction.
- You have the ability to analyse customer data and generate insightful reports.
Why you want to work at the Metropolitan Cemeteries Board
The MCB is an organisation with heart. Our work has an important role in supporting and caring for the WA community in times of grief. We provide a diverse and purposeful work environment that:
- encourages innovation and continuous improvement
- values self-leadership and emotional intelligence
- provides opportunity to do rewarding and challenging work
- provides flexible start and finish times, within operational requirements
- provides ongoing training and development opportunities
- remunerates you with Award based salary and leave entitlements plus 11.5% superannuation
- includes employee assistance and wellbeing programs to ensure your physical and psychological health in the workplace.
Equity and Diversity
The MCB embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women, youth and people from sexual or gender diverse orientations.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Human Resources on 9383 5228. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Further Job Related information
For more information about these roles please contact Sam Lynch on 9383 5236.
Please also refer to the attached Job Description Form and applicant information kit to assist you in preparing your application. If you experience difficulties downloading any of these documents, please call Human Resources on (08) 9383 5228.
Find out more about the benefits of working at the Metropolitan Cemeteries Board at https://mcb.wa.gov.au/our-organisation/employment-opportunities.
How to apply
To be considered for an interview, please submit:
- Please submit your current CV outlining your work experience and skills as relevant to this opportunity.
- Please include a covering letter of no more than 2 pages that demonstrate why you would be successful in the role, with particular attention to the work related requirements in the job description.
Eligibility Requirements
- Appointment is subject to a satisfactory National Police Clearance as conducted by the Department. A criminal conviction may not preclude you from gaining employment.
- Australian permanent residency is a minimum requirement for permanent appointment to the West Australian Public Sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the duration of the contract.
On-line application lodgement
Apply online by clicking on the “apply for job” button.
Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and pro forma applications will not be accepted.
Applications close Wednesday, 14 May 2025 at 4:00pm.
