Job opportunity

About Main Roads Western Australia: 

At Main Roads, we are committed to delivering a world-class road network and creating positive, lasting impacts for WA communities. We play a critical role in overseeing the planning, design, construction, and maintenance of major roads and highways across the State. This includes managing traffic flow, ensuring road safety, and supporting infrastructure projects to improve transport efficiency. As we continue to grow and improve, we are seeking an experienced Records Services Supervisor to join our collaborative team.

Learn more about how Main Roads supports the WA Community below:

About the role

Main Roads is seeking a proactive and experienced Records Services Supervisor to join our dynamic Information Management team in the Perth Metropolitan region. We’re looking for a strong leader who is customer-focused and skilled at managing employee behaviours, performance, and development, while fostering a culture of innovation and forward-thinking.

In this role, you will play a pivotal part in guiding your team with clear direction, empowering them to deliver high-quality records management services across the organisation. You will be responsible for creating an environment where ideas are welcomed, and continuous improvement is at the forefront of everything you do. Your ability to adapt and stay agile will be key as you navigate change and leverage new ideas to improve service delivery.

Key responsibilities:

• Oversee the delivery of records services and operations, including the management of the Electronic Document Management System (EDMS).
• Lead and manage employee behaviours, performance, and professional development, ensuring a high-performing team.
• Provide clear direction to your team, ensuring tasks and expectations are understood, with a focus on driving outcomes.
• Develop and implement policies, plans, procedures, and related documentation (e.g., Retention and Disposal Schedules, Disaster Recovery Plans).
• Encourage and foster innovation, bringing forward new ideas that challenge the status quo and contribute to ongoing improvements.
• Maintain flexibility and be open to change, driving an agile approach to records management practices and technologies.
• Develop and maintain records classification systems, and manage the storage and archiving of records in line with approved standards.
• Ensure the security, access, and safe custody of confidential and legal records.
• Identify opportunities for business improvements through innovative records management practices that enable ongoing efficiencies in service delivery.

At Main Roads, we are committed to fostering your professional growth. Whether you're aiming to advance your career or make a meaningful impact, this position provides exciting opportunities for skill development and career progression within a forward-thinking organisation.

What We Offer

At Main Roads, you can have a challenging, flexible and rewarding career that takes you exactly where you want to go with an organisation who supports a healthy work-life balance to help with what is important to you.

In addition to our competitive salary and 11.5% superannuation, the following initiatives/benefits may be available:

• Attractive leave provisions including paid parental leave
• Additional 3 days Public Service Leave per annum
• Choice of a 40 or 37.5 hour working week
• Flexible working hours
• Training and development opportunities
• Health and wellbeing focus.

Submitting Your Application

Please submit the following as part of your application:

1. A detailed CV demonstrating your relevant skills and abilities.
2. A written statement outlining your considerable skill, knowledge and experience in the following three (3) criteria in no more than three (3) pages:
   • Supervision of employee behaviour, performance and development
   • Building and enhancing stakeholder relationships
   • Contemporary records management practices including the use of electronic document and records management systems
3. If applicable to you (not mandatory), a copy of your Diploma in Business (Recordkeeping) or other relevant discipline.

If you have any questions about the role, contact James Shiels, A/ Chief Information Officer on james.shiels@mainroads.wa.gov.au - not to be contacted for assistance with application.

For any general enquires, or if you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternative format for submitting your application), contact Katrina Durer-Flint on (08) 9265 5367 or email hrjobs@mainroads.wa.gov.au

If you experience technical issues when submitting your application, including if you are experiencing issues with the Multi-Factor Authentication (MFA), please contact RAMS Helpdesk on 1300 733 056 or send an e-mail to ramshelpdesk@bigredsky.com.

Once you are ready, click the ‘apply’ button. Allow plenty of time to complete and submit your online application as late and/or incomplete applications will not be considered.

We're building a diverse workforce

At Main Roads, we are committed to building a workforce that reflects the communities in which we work and live, fostering an inclusive environment that accepts every person, embraces their strengths and differences, and provides opportunities for all to achieve their full potential.

We are a WORK180 Endorsed Employer for All Women, a registered Disability Confident Recruiter, a member of Pride in Diversity as LGBTQIA+ allies, an active member of CEOs for Gender Equity, and guided by our Reconciliation Action Plan, we are committed to providing meaningful training and employment opportunities to deliver positive outcomes for Aboriginal and Torres Strait Islander Peoples. Apply now to join us!

Additional Information 

All selection criteria listed in the Job Role Statement will be tested throughout the selection process. 

The successful applicant will be required to complete a pre-employment medical questionnaire and a National Police Clearance as part of this recruitment process.

Applicants deemed as suitable for but not appointed to this role may also be considered for appointment to “similar vacancies” within Main Roads subject to business requirements.