Do you want to make a difference in people’s lives?
- Are you interested in a career where 12 weeks training and development will be provided?
- Can you work with clients with impaired capacity to make responsible financial decisions while being respectful and compassionate of their wishes?
- Do you want diversity in your daily work and autonomy to complete your tasks?
- Where career advancement is set by your enthusiasm to succeed and employment conditions are excellent.
We have 5 positions for immediate filling.
The Public Trustee is establishing a pool for Financial Administration Officer’s for fixed term, full time vacancies available for 12 months, with the possibility of extension and/or permanency. The intention of this role is to prepare you for a future client facing role to case manage a portfolio of clients under financial administration orders and management of court trusts.
We are looking for caring people with a mature outlook and life-skills, strong in communication, problem solving and customer service, and the ability to work with clients with impaired capacity for financial management and decision making.
ABOUT THE ROLE
A Financial Administration Officer undertakes a compulsory in-house 12-week training program to develop knowledge in the Management Accounting and Trust Environment (MATE) computer system and in the policies and procedures associated with Trust Management administrations.
Training is both classroom based and on-the-job. A mentor will assist you with understanding the role of a Financial Administration Officer. You will receive training in opening client files in MATE, gathering financial information, processing of receipts and payments, reconciling statement of accounts, answering telephone enquiries, applying book-keeping skills and drafting correspondence are part of the overall training experience.
On completion of training Financial Administration Officers will have developed skills to case manage a portfolio in Trust client administration.
Please refer to the “Applicant Information Kit – Financial Administration Officer – Level 2” for a greater insight into the roles, recruitment process and some of the conditions of working in Government.
BENEFITS AND OPPORTUNITIES
- Flexible working arrangements
- Career pathway opportunities
- Learning and development opportunity programs
- Christmas closedown
- Check out the attached Applicant Information Pack to find out other benefits of working for Justice.
ABOUT JUSTICE
When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia. You will have a chance to make a real difference to your local communities and to the lives of those you work with.
APPLICATION PROCESS
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.
For more information about the recruitment and selection process and other benefits, please refer to the Applicant Information Pack.
We require you to submit:
- A current comprehensive CV including the contact details of two referees; and
- A statement no longer than two pages explaining how you meet the following job-related requirements –
- Builds Productive Relationships; The capacity to respond under direction to changes in client needs and expectations, manage progress and keeps clients informed and provide prompt and courteous service, as well as the capacity to recognise the value of individual differences and work styles.
- Communicates and Influences effectively; The ability to explain information using language appropriate to the client while limiting the use of jargon, listen and ask questions to ensure understanding and to confirm that the message has been understood and to discuss issues calmly.
- Any experience you may have of the Role Specific Criteria regarding Financial Skills and Interpretation
All remaining Job-Related Requirements and/or Role Specific Criteria will be assessed at a later stage in the recruitment process.
Pool Recruitment
This pool will be open for a period of 12 months from the day after the breach of standard claim period closes. Permanent, fixed term, full time appointments may be offered as vacancies arise; however, an appointment is not guaranteed.
The Department of Justice uses recruitment pools to build a bank of talent for future opportunities. Applicants found suitable in this pool, may be considered for subsequent, similar vacancies at similar locations, with the Department of Justice for the duration of the pool.
EQUITY AND DIVERSITY
The Department of Justice is committed in building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal Australians, people with disability, youth, and other diversity groups. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.
Aboriginal job seekers may contact the Aboriginal Workforce Development Team on aboriginalworkforcedevelopment@justice.wa.gov.au or call (08) 9264 1700 for culturally appropriate application advice.
Applicants with disability requiring adjustment or accessibility requirements at any stage of the selection process can contact the hiring manager as listed under the ‘Further Information’ section or contact WorkforceDiversity@justice.wa.gov.au or call (08) 9264 1700 to for a confidential discussion.
FOR FURTHER JOB-RELATED INFORMATION
If you would like further information regarding the position and/or vacancy please contact Andrew Pledge, Senior Trust Manager on (08) 9222 6798 for a confidential discussion.
SUBMITTING YOUR APPLICATION
Applicants are requested to apply online. To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk on 1300 733 056 for assistance.
To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.