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Operational Systems Support Officer
Job Summary
Division Name:
Information Management and Operational Systems

Position No:
36804

Closing Date:
2023-08-25 5:00 PM

Location:
East Perth

Job Type:
Fixed Term - Full Time

Salary:
Level 4, SOA, $88,106 - $98,518 pa plus 11% superannuation
About the Job

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.

The Role

An exciting opportunity has arisen in the newly created position of Operational Systems Support Officer. This position sits within the Information Management and Operational Systems Division and reports directly to the Operational Systems Team Leader.  The winning candidate will ensure the availability, operation, installation and maintenance of operational infrastructure will meet customer needs in an effective and efficient manner. The incumbent will provide technical and maintenance support of Windows, VMware and NIX operating systems. They will monitor the availability and performance of operational servers and systems, including PC security and assisting with data storage capacity across all platforms.

To be successful in this position you must have:

  • Considerable recent experience in a technology role managing operational systems and infrastructure.
  • Demonstrated knowledge and experience in:
    • The installation, administration and problem resolution of relevant server, network, information, security, operating system and personal computer technologies
    • Demonstrated problem and analysis and support in service administration.
    • Modern network, hardware and software standards.

There is one 3 year fixed term, full time appointment available for an immediate start. Applicants must have the ability to work extended and unsociable hours and be ‘on call’ when required; have the ability to work at moderate heights; and occasionally work and travel to country areas.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur for up to 12 months.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any special requirements relevant to appointment.

Please contact Mr John Reeve, Manager Operational Technology on (08) 9326 62672 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

How to Apply

Applicants are requested to provide the following:

  1. A current CV with two work related referees;
  1. A covering letter outlining your relevant skills, abilities and suitability for the position as per the JDF in no more than 3 pages; and
  2. A completed Integrity and Qualification Consent Form (attached) as all PTA positions are subject to ongoing integrity screening.

Applicants who are shortlisted will be assessed on all/or the remaining Selection Criteria in the JDF during the selection process.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen.  Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

Attachments
- integrity and qualification check consent form - march 2022.pdf
- operational systems support officer l4 - 34836 34837 36804 aug 2023.pdf
- pta job application package.pdf

About the PTA
The Public Transport Authority of Western Australia (PTA) is responsible for the operation of all bus, train and ferry public transport services in the greater metropolitan area under the Transperth brand. It also operates public transport services in regional centres, operates road coach and rail passenger services to regional area under the Transwa brand, and administers School Bus Services (SBS).

Position Title
Operational Systems Support Officer

Agency
Public Transport Authority
Salary
Level 4, SOA, $88,106 - $98,518 pa plus 11% superannuation
Location
East Perth
Unit/Division
Information Management and Operational Systems
Branch
Work Type
Fixed Term - Full Time
Position No.
36804
Closing Date
2023-08-25 5:00 PM
Position Title
Operational Systems Support Officer
Branch

Location
East Perth
Work Type
Fixed Term - Full Time
Closing Date
2023-08-25 5:00 PM
Salary
Level 4, SOA, $88,106 - $98,518 pa plus 11% superannuation
Agency
Public Transport Authority
Company Information
Description

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.

The Role

An exciting opportunity has arisen in the newly created position of Operational Systems Support Officer. This position sits within the Information Management and Operational Systems Division and reports directly to the Operational Systems Team Leader.  The winning candidate will ensure the availability, operation, installation and maintenance of operational infrastructure will meet customer needs in an effective and efficient manner. The incumbent will provide technical and maintenance support of Windows, VMware and NIX operating systems. They will monitor the availability and performance of operational servers and systems, including PC security and assisting with data storage capacity across all platforms.

To be successful in this position you must have:

  • Considerable recent experience in a technology role managing operational systems and infrastructure.
  • Demonstrated knowledge and experience in:
    • The installation, administration and problem resolution of relevant server, network, information, security, operating system and personal computer technologies
    • Demonstrated problem and analysis and support in service administration.
    • Modern network, hardware and software standards.

There is one 3 year fixed term, full time appointment available for an immediate start. Applicants must have the ability to work extended and unsociable hours and be ‘on call’ when required; have the ability to work at moderate heights; and occasionally work and travel to country areas.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur for up to 12 months.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any special requirements relevant to appointment.

Please contact Mr John Reeve, Manager Operational Technology on (08) 9326 62672 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

How to Apply

Applicants are requested to provide the following:

  1. A current CV with two work related referees;
  1. A covering letter outlining your relevant skills, abilities and suitability for the position as per the JDF in no more than 3 pages; and
  2. A completed Integrity and Qualification Consent Form (attached) as all PTA positions are subject to ongoing integrity screening.

Applicants who are shortlisted will be assessed on all/or the remaining Selection Criteria in the JDF during the selection process.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen.  Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

Attachments
- integrity and qualification check consent form - march 2022.pdf
- operational systems support officer l4 - 34836 34837 36804 aug 2023.pdf
- pta job application package.pdf


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