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About Us
The State Library of Western Australia plays a key role in empowering Western Australian individuals and communities, transforming their lives by connecting them to information and ideas. The State Library collects materials of international significance to capture, preserve and tell the stories of WA’s rich history. It also delivers a wide range of services, programs and events to inspire creativity, curiosity and support lifelong learning.
We are an equal opportunity employer committed to workplace equity and diversity. We value the unique diversity of experience that Aboriginal and Torres Strait Islander people, people with disability, people from culturally diverse backgrounds, members of our LGBTQIA+ community, women and youth bring to our workforce.
We strongly encourage people from diverse backgrounds to apply and as a measure to achieve equality these applicants may be given preference during the recruitment process.
People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.
Visit our website www.slwa.wa.gov.au for more information on the State Library and what we do.
Vacancy
We have a permanent, full time (75hrs per fortnight) Coordinator Client Services role available. This position requires working on a rotating roster covering 7 days per week, including evenings and weekends. Shift rates will apply.
If you are found suitable, but not recommended for the vacancy, you may be considered for similar vacancies in accordance with Commissioner's Instructions.
The Role
The Coordinator Client Services supports and assists with the day-to-day operations and provision of library services to the community.
The role involves monitoring and evaluating processes and activities, collecting data to inform service design, coordinating staff rosters and facilitating training to ensure quality State Library services.
For further details about the role and the Essential Work Related Requirements you are encouraged to read the attached Job Description Form (JDF). You can also contact Team Leader Client Services, Gemma Lyon, on (08) 9427 3127.
About You
We are seeking an intrinsically motivated individual with excellent inter-personal skills and emotional intelligence, and proficiency with systems and processes, to coordinate, support and help deliver a range of library services to the Western Australian community.
You will enjoy working positively, contributing to a dedicated team and be confident in communicating with diverse audiences. Other demonstrated attributes should include strong time management and planning skills, sound data collation and reporting ability, and being adaptable in response to challenges.
Reasonable Adjustment
We provide reasonable adjustments during the recruitment process to allow people with diverse needs to participate effectively. Reasonable adjustments can also be made available to assist you in the job, if you are successful in gaining employment.
To discuss your needs, please contact Team Leader Client Services, Gemma Lyon, on (08) 9427 3127.
How to Apply
Select the 'Apply for Job’ button at the top / bottom of the screen. Your application should include:
- A current CV with the contact details of two work related referees
- A document (maximum 2 pages) that details (through examples), your experience, skills and abilities in relation to the Essential Work Related Requirements 1, 2, 3 and 4 (as listed in the attached JDF):
- Role Specific
- Shapes & Manages Strategy
- Achieves Results
- Builds Productive Relationships
Applicants will be assessed on ALL Essential Work Related Requirements at some stage in the selection process.
Please note the closing date and time and allow yourself enough time to apply online as lodgement is system generated. Late applications will not be accepted.
For technical difficulties while applying online, phone the helpline on 1300 733 056 (option 3) during business hours. If you are unable to apply online, please contact us for a manual application form.
For tips on how to prepare your application visit: https://www.slwa.wa.gov.au/about-us/corporate/employment
Pre-Employment Integrity Checks
So the community can be confident in our staff and the services we provide to the community we carry out pre-employment integrity checks. As part of this process suitable candidates will be asked to provide:
- ID documents that prove their identity and any name changes.
- Documents that prove they are an Australian citizen or hold permanent residency (or hold a valid working visa covering the term of the fixed term contract).
- A National Police Clearance Certificate (no older than 6 months).
- Two referees (a line manager is preferred) that can verify their employment history, including their role and responsibilities, conduct, performance and reasons for leaving.
Depending on the role there may be additional checks, which include:
- Confirmation of educational qualifications and professional memberships applicable to the position with the issuing organisation.
- Working with Children Check for positions that involve child-related work.
Attachments
- 15704 - Coordinator Client Services L3 - JDF.pdf
You can view and print these PDF attachments by downloading Adobe Reader.
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