The future of transport?
Be part of it
Working for the Department of Transport (DoT) gives you the opportunity to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all West Australians.
There has never been a more exciting time to join our team and be part of the future of transport.
We’re looking for
An innovative digital communications specialist to drive the Digital Communications Strategy.
You are ideal for this role if you;
- have a strategic digital background;
- have managed high performing teams and established a culture of innovation in a large service driven organisation;
- are passionate about solving problems;
- know about latest digital and customer technology and trends and;
- want to make a difference to your community.
As Digital Communications Manager you’ll be steering and enabling the Digital Communications team and supporting the agency to become digital first. The role involves producing digital communication strategies and bring them to life through agile projects in collaboration with department stakeholders. With a focus on the department’s website, intranet and email campaigns it’s an opportunity to create great digital experiences.
With significant initiatives occurring across the department and the broader transport portfolio - it’s an exciting time to lead digital communications at the Department of Transport.
This is a fixed-term opportunity, available for six (6) months with the possibility of extension and/or permanency.
We need someone who can
- Lead and manage the digital communications team and resources to deliver digital communications services and activities to meet agreed outcomes and ensure the ongoing development of the team’s capability.
- Develop business cases, plan and manage digital communications projects ensuring milestones, budget and outcomes are met, compliant with specifications and standards.
- Work collaboratively across the Communications Branch, the Business Information Systems Directorate, other business units within the Department and Portfolio agencies to co-design digital communications solutions and enhance customer experiences on digital and mobile platforms.
- Drive the use of digital communications over emerging issues impacting upon the DoT and identify gaps and opportunities for innovation and efficiencies.
- Lead the provision of research and analytics to inform customer-centred design and new digital products and services and digital communications solutions, and to evaluate customer experience and monitor the effectiveness of digital communications channels.
You can expect
- Exciting and challenging projects that will contribute to the Department’s strategic direction.
- A highly experienced and motivated team and support from senior management.
- The opportunity to fully utilise your expertise and develop your career within a dynamic and forward-thinking organisation.
- A competitive salary, and 9.5% employer contributed superannuation and salary sacrifice options.
How to apply
The attached applicant information pack and job description form (JDF) will provide a full outline of the role, responsibilities and selection criteria. This information will assist you with the preparation of your application.
We require you to submit:
- A detailed CV that clearly outlines the skills and experience you have gained and what you can bring to this role; and
- A covering letter (maximum three (3) pages) outlining your relevant experience against the selection criteria.
Documents should be saved in .doc or .pdf format - applications in other formats that cannot be opened will not be assessed.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
Click the “Apply for Job” button located on the bottom of this page to submit your application.
Please note that if deemed necessary we may choose to conduct a Candidate Search to supplement the field of applicants.
Equity and Diversity Statement
The Department of Transport promotes diversity and a workplace that is free of discrimination. People from culturally diverse backgrounds, Aboriginal Australians and people with a disability are encouraged to apply.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies in the Department of Transport in accordance with Part 5 (General Appointment) of the Commissioner's Instructions: Filling a Public Sector Vacancy.
Any questions?
For a confidential conversation about the role, please contact Tabitha Berger, Manager Digital Communications on (08) 6551 6819.
If you have any questions regarding submitting your application or would like more information on the recruitment process, please contact our Recruitment Team on (08) 6551 6888.
We have a great culture and live our values of Clear Direction, Fresh Thinking, Excellent Service and Great People.
