ICT Service Delivery Manager
People need to get to work, home and everywhere in between and businesses rely on our roads. With a rich history dating back to 1926 and exciting future ahead, Main Roads Western Australia is the WA State Government agency responsible for managing the State's road network safely, connecting people and places. Main Roads is not just about roads. It’s about people.
Why we need you
This critical role in our Information and Communications Technology Team based in East Perth will see you manage a skilled team in the service delivery of ICT across Main Roads business. Your experience and expertise will see you manage the development and implementation of strategic plans, policies and procedures and governance frameworks for the organisation, as well as manage the ICT Services Contract and provide expert advice and solutions in relation to ICT services.
To be successful you will:
- Be proactive, solutions focused and have strong problem solving capability
- Be able to demonstrate experience in managing ICT service in a large, complex and multi-disciplinary organisation
- Have well developed project and contract management experience
- Have experience managing resources, including staff
- Be able to build relationships and work collaboratively with a range of internal and external stakeholders
What We Offer
At Main Roads you can have a challenging, flexible and rewarding career that takes you exactly where you want to go with an organisation who supports a healthy work-life balance to help with what’s important to you.
In addition to rewarding work, the security of a permanent position, our competitive salary and 9.5% superannuation, some of the benefits to working with Main Roads include:
- Competitive salaries
- Flexible working arrangements
- Attractive leave provisions
- Training and development opportunities
- Health and wellbeing focus
The road ahead starts with a single step
Please submit the following as part of your application:
- A comprehensive CV demonstrating your relevant skills and abilities
- A copy of required licences and qualifications listed in the Job Role Statement
- A statement outlining your skill, knowledge and experience in the following three (3) criteria in no more than three (3) pages:
- Managing delivery of Information and telecommunication services in a large, complex multi-disciplinary organisation
- Project and contract management
- Managing employee behaviour, performance and development
For questions about the role, contact Carmelo Naso, Chief Information Officer on (08) 9323 4087.
For any general enquires, contact Julia Formato-Stockman on (08) 9323 4413 or email hrjobs@mainroads.wa.gov.au.
Once you are ready, click the ‘apply’ button. Allow plenty of time to submit your application as late and/or incomplete applications will not be considered.
Our commitment to a diverse and inclusive workplace
As an Equal Opportunity Employer committed to attracting and retaining a culturally diverse workforce and in line with our commitment to improve diversity, we strongly encourage Aboriginal and Torres Strait Islanders, women, people from culturally diverse backgrounds and people with disabilities to apply.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact Julia Formato-Stockman on (08) 9323 4413 or email hrjobs@mainroads.wa.gov.au.
Additional Information
All selection criteria listed in the Job Role Statement will be tested throughout the selection process.
You may need to complete a medical questionnaire and obtain a national police clearance to be appointed to this position.
Subject to business requirements and your suitability for this role, we may consider you for appointment to similar vacancies.
To help us find the best candidate we may undertake an executive search.
