Gwoonwardu Mia
Gascoyne Aboriginal Heritage and Cultural Centre
The Western Australian Museum’s vision is to be an excellent and vibrant Museum, valued and used by all Western Australians and admired and visited by the world.
Gwoonwardu Mia was established in Carnarvon to be a common meeting place for the five language groups of the Gascoyne Region, celebrate Aboriginal culture, be a significant tourism attraction and provide quality employment opportunities for Aboriginal people. After an extended period of closure, from the 15 July 2019, the Western Australian Museum has undertaken to manage Gwoonwardu Mia and reopen the Cultural Centre.
The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community and which supports a variety of perspectives.
About the Role
The Engagement Assistant’s primary purpose is to provide quality customer service and positive interaction with the public.
This position is responsible for presenting/facilitating a range of visitor experiences to diverse audiences, including school groups, general public and special interest groups.
This role also provides a retail and merchandise service to visitors as well as supporting the Artist program.
What we Need
We are seeking to appoint a fixed tern, full time Engagement Assistant to commence for the re-opening of Gwoonwardu Mia in October 2019.
There will also be a Pool that will run for 24 months from the initial appointment. This means applicants who are deemed suitable through the interview process, will be placed into this pool, where they may be considered for similar vacancies for full-time and part-time should the need arise.
Eligibility
To be suitable for this role you must possess the following prior to appointment:
- Be of Aboriginal descent under Section 50(d) of the Equal Opportunity Act 1984.
- Hold or obtain a current (within 6 months) National Police Certificate (Note: A criminal record does not necessarily disqualify).
- Hold or obtain a current Working with Children Card (WWCC).
Selection Criteria
Applicants should address the following 2 criteria. These should
be addressed in no more than two (2) A4 pages in total.
- Evidence of good interpersonal, oral communication and team participation skills with experience in liaising with the public and community and providing customer service in a retail environment.
- Ability to use and adapt a range of presentation skills to communicate and engage with diverse audiences. For example, tourists, general public, special needs groups and school groups etc.
Application Instructions
Applicants are encouraged to apply on-line and must provide:
- CV
- A written response addressing the above 2 requested essential criteria in no more than 1 A4 page.
- A completed Application Form and Application Question Form (only complete and include if you are submitting via post or in person).
To submit your application, please click on the Apply for Job button.
If you are unable to apply online, please refer to the attached Applicant Information Package (section ‘Submitting Your Application’) and ensure you complete and submit the Application Form and Application Question form.
If you are experiencing technical difficulties, please contact a member of the HR Team on (08) 6552 7585 or email hr@museum.wa.gov.au for further assistance.
Please note that all of the Position Criteria (within the Job Description Form) will be assessed at some stage during the selection process.
For further job related information, please contact Justine Lawler on 0429 187 090 (not to be contacted for an Applicant Information Package).
PLEASE ENSURE YOU ALLOW SUFFICIENT TIME TO SUBMIT YOUR APPLICATION ELECTRONICALLY, POSTED OR HAND DELIVERED, AS LATE APPLICATIONS WILL NOT BE ACCEPTED.
CLOSING DATE: Monday, 23 September 2019
