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Therapeutic Residential Care Worker

  • South West Region, Western Australia
  • Department of Communities
  • Casual
  • Fixed Term - Full Time
  • Fixed Term - Part Time
  • Permanent - Full Time
  • Permanent - Part Time

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  • Closing at: Aug 17 2026 - 12:00 AWST
  • Statewide Services
  • Child Protection and Family Support
  • Level 2
  • Level 2, $103,485- $110,955 pa (includes 30% commuted allowance) pro rata + Super - PSCSAA 2024
  • 1.0, 0.5
  • Pool Ref COM13826
  • South West Region
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Make a difference in the lives of children who need it most. We need you!

Fixed term and permanent employees receive 17.5% annual leave loading.

Casuals receive an additional 25% loading allowance on top of the base salary $79,604 - $85,350 pa pro rata and penalty rates may apply.

We are seeking employees who have genuine care and compassion for others, and who can work collaboratively in multi-disciplinary team to meet the needs and best interests of the child.  Those who are resilientpatient, calm, have a non-judgmental attitude and recognise and respect cultural differences.  People that can teach life skills and engage children positively in recreational skills. Those that can exhibit strong communication skills, quickly adapt to changing needs, and can understand and practice self-care.

You will be embraced by a supportive team who are very welcoming. The team are willing to empower you and share their experience for you to thrive, whilst being reflective in its practice to achieve the best outcomes for the children in care.

The vision for Therapeutic Residential Care in Western Australia is to provide a safe and stable home for young people that enables them to heal, connect, learn, and be prepared for their adult lives.

Want to make a difference? You will!
As a Therapeutic Residential Care Worker you will be responsible for working as a member of a team to achieve best outcomes for children and young people and providing group and individual therapeutic residential care to children and young people. You will assist in planning, developing and implementing activities for children and young people. Refer to the attached Job Description Form for further information.

You will be required to work a rotating roster of morning, afternoon and awake night shifts from Monday to Sunday to support the children in care in a 24/7 service.

Your work is guided by the Sanctuary Model to ensure the consistent delivery of trauma informed care to young people in Therapeutic Residential Care, which includes the Seven Commitments for creating safe environments. (see attached)

Click the video below to see what it's like working at Communities!



If this video isn’t playing for you, click here to watch it on YouTube.

Join an online Information Session
You will hear from our leaders about Therapeutic Residential Care, the role, their experiences and career progression working with Department of Communities.  A HR Business Partner will provide information about the Department and employment benefits. You will have the opportunity to ask questions.

Register your attendance for the session held on Wednesday 5 August 2026 at 5:00pm (AWST) using the following link: Residential Care Worker Info Session -South West, West Australia 5/8/26 Tickets, Wednesday, August 5  •  5 PM - 5:45 PM AWST | Eventbrite

If you’re unable to attend and you seek further information, please contact Lily O'Sullivan, Associate Director, on 0411 051 465. If you would like a recording of the information session, please email HRBPStatewideServices@communities.wa.gov.au.

Join the Southwest Residential Care Team for an experience of a lifetime!
The Southwest of Western Australia features some of the best beaches, forests, and national parks to explore in your spare time. There is a great sense of community with endless family friendly venues and great schools. There is a mix of large regional centres with their available amenities and smaller country towns with their unique attractions. Discover the South West for yourself.

Our Benefits
In return for your skills, passion and commitment we will offer you a range of benefits. Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program.

Based on eligibility and location, you could also receive:

  • Salary packaging remote benefits
  • Subsidised electricity from September to May
  • 5 weeks annual leave (includes 1 week of shift work allowance), and 1 week of Northwest Leave.
  • 10 days for public holidays
  • Three days public service holidays per annum

If you’re looking for more than just a job and ready to make a difference, apply now!
* Successful applicants who are seeking permanent and fixed term employment will be required to attend mandatory training from 5 – 30 October 2026. Please consider your availability before applying, as this is a requirement of the role. 

Click the ‘Apply for Job’ button and provide documents in Word or PDF format only:

  1. A current resume/CV that outlines your relevant experience for the role and includes two work related referees.
  2. A copy of all qualification/s (regardless of relevance of the role) as specified in your application or resume/CV (if applicable).
  3. An application form (for hard copy applications only).

You will be prompted to answer the following online questions in your own words (not AI generated responses) for Questions 2, 3 & 4. Your responses form part of your application assessment.

  • Question 1: Do you hold a current West Australian 'C' or 'C-A' class Licence, or equivalent?

If selected for an interview please note that for each of the below questions you may be required to provide the name, organisation and email address of the manager/supervisor who can verify your example.

  • Question 2: Many children in therapeutic care have experienced challenges. Please provide an example of building and repairing a relationship with a young person from Aboriginal or other diverse group to help them feel safe, valued and supported? (Criteria 1, 2 and 5).
  • Question 3: Why is supporting others to achieve positive outcomes important to you? Please provide an example and advise of the cultural considerations you have made to meet young person’s cultural needs. (Criteria 1, 4 and 5)
  • Question 4: Why is it important to have a strong team in the workplace? Provide an example of your ability to work therapeutically as a team member and how you have resolved conflict in the workplace. (Criteria 3 and 5)

Applicants who are short listed will be assessed on all the Work-Related Requirements (Selection Criteria) during the selection process.

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact HRRecruitment@communities.wa.gov.au.

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information click here.  

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term, permanent or casual) that arise within the next 12 months across the Department of Communities. 

Equality and Diversity
The Department of Communities is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people.  As a measure to achieve equality and support, section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position.  Aboriginal people are encouraged to apply.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact HR at HRRecruitment@communities.wa.gov.au. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Privacy Notice
Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy.

Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Clicking Apply Now will start your application in a separate window.