Full Time - Permanent

Take ownership of a critical business function by leading records, archiving and digital information services in an organisation where your expertise helps deliver equitable access to justice for all Western Australians.

About the role

As the Service Lead – Records Systems and Archiving, you will lead the Information Records Services Unit and play a pivotal role in ensuring Legal Aid WA's records and information management practices are compliant, contemporary and fit for the future. You will provide expert leadership across digital and physical records management, archiving, and information governance while overseeing the administration and continuous improvement of our OpenText Content Management System (CMS). Working closely with stakeholders across the organisation, you will develop innovative solutions, optimise business processes, strengthen information security and accessibility, and ensure compliance with legislative and operational requirements. This is an exciting opportunity to influence organisational best practice, lead a dedicated team, and contribute to the effective delivery of legal services that make a genuine difference to the Western Australian community.

About you

You are an experienced records and information management professional with a strong understanding of contemporary records governance, archiving frameworks and enterprise content management systems. A collaborative and engaging leader, you enjoy building productive relationships, mentoring teams and working with stakeholders to deliver practical, customer-focused solutions. You bring well-developed analytical and problem-solving skills, a commitment to continuous improvement, and the ability to balance operational priorities with strategic initiatives. Ideally, you have experience administering OpenText or similar enterprise records management platforms and a sound understanding of legislative compliance requirements. Most importantly, you are motivated by meaningful work and share Legal Aid WA's commitment to integrity, innovation, collaboration and improving access to justice for all Western Australians.

About us and what we can offer you

We offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements, including opportunities to purchase leave. We offer a range of health and wellbeing initiatives, including access to Fitness Passport which provides a wide range of gym, pool, and fitness centre discounts available for employees and their families. Click here to learn more about the benefits we offer employees.

Legal Aid WA is an independent statutory authority funded by the State Government and Commonwealth Governments. We provide over 100,000 legal services to clients each year in the areas of criminal, family and civil law across Western Australia. Please visit www.legalaid.wa.gov.au to find out more about us. You can also keep up to date with our activities and achievements by following us on LinkedIn.

How to Apply

Applications are made online. In addition to the questions being asked in the online application, you should submit:

• A comprehensive CV (max. 5 pages) that showcases your talents and key achievements relevant to the role; and
• A cover letter (max. 2 pages) outlining your relevant experience and demonstrating your ability to meet the selection criteria, paying particular attention to the highlighted criteria in the JDF (tip - your written communication skills will also be assessed so be sensible with font and margin sizes).

Qualifications and minimum experience required for the role will also be assessed by the panel at application stage.

Click the “Apply for Job” button at bottom of this page to submit your application. Applications are only accepted via www.jobs.wa.gov.au. Please allow enough time to submit your application, as late applications will not be accepted.

For technical difficulties while applying online, contact the RAMS Helpdesk on 1300 733 056 and quote recruitment ID number 1059166.

• All such applications should have a lodged date and time generated automatically.
• Transmissions received after the closing date and time will not be accepted unless there is evidence of fault in the online system being down.

If you have any questions about the application process or do not have access to a computer with internet access, please contact RecruitmentAdmin@legalaid.wa.gov.au.

Further information

Download the attached Job Description Form to learn more about the role. We recommend you review our guide on applying for a job at Legal Aid WA, including eligibility, preparing your application and the selection process, prior to submitting your application. Alignment with Legal Aid’s values will also be considered in the panel’s assessment of candidates. Please take time to familiarise yourself with the role prior to applying.

If you would like to talk to someone about the job, please contact Darren Collingridge, Manager Service Operations, Information and Communication Technology on (08) 6392 6067 or email darren.collingridge@legalaid.wa.gov.au

For First Nations specific information regarding working at Legal Aid WA, including our First Nations Staff Network, please visit First Nations Employment. For First Nations culturally appropriate resources on making a job application visit Jobs and Skills WA.

Diversity & Inclusion

A commitment to fair and equitable treatment for all is at the very core of Legal Aid WA’s values. We recognise a diverse workforce is essential to delivering inclusive client centred services. Legal Aid WA welcomes applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, people with disability and LGBTQIA+ members of the community.

Suitable Australian First Nations applicants may be given priority consideration over other applicants to achieve our vision of widening access to justice in a culturally safe and inclusive environment.

People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. If you require adjustments to participate in the recruitment process, please contact Janice Green on tel (08) 6373 5297 or email Janice.Green@legalaid.wa.gov.au

Other Conditions

This selection process may be used to fill other similar Legal Aid WA vacancies, in addition to this vacancy, for up to twelve (12) months from the completion date of the selection process. The panel may also search for further candidates beyond the closing date.

Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check.