About the Position

The Pre-Arbitration Conference Officer is responsible for resolving Arbitration disputes by agreement between the parties to a workers compensation dispute through the Workers’ Compensation Arbitration Service at WorkCover WA.

To undertake these duties, the occupant will need to understand human behaviour and find solutions to often complex disputes within the legislative framework.

As a public-facing officer of WorkCover WA, you will be required to undertake a broad scope of duties, including:

• Case management of workers compensation disputes to facilitate the resolution of those disputes.
• Convening pre-arbitration conferences and holding discussions with the parties to a workers compensation dispute for the purposes of resolving the disputes by agreement if possible, or otherwise to define and narrow the issues in dispute assist the parties to prepare for

To be successful in this position prospective applicants should possess:

• Highly developed communication and interpersonal skills including the ability to liaise effectively with a wide range of stakeholders to achieve positive outcomes.
• An understanding of effective contemporary case management in a dispute resolution setting.
• Demonstrated high level legislative analysis and evaluation skills and the ability to develop and implement practical and innovative solutions to complex problems.
• The ability to manage and progress a workload within strict timelines.

A full statement of duties for the position can be found in the attached Job Description Form (JDF).

Part time applications for this vacancy will be considered.

Applicants assessed as suitable during this selection process may be appointed to other similar vacancies that occur throughout the Agency over the coming 12 months. 

About WorkCover WA

WorkCover WA is responsible for regulating and administering the workers compensation scheme on behalf of the government and community of Western Australia. We work with employers, workers and service providers to achieve a contemporary workers compensation scheme that is fair, accessible and affordable and provide a dispute resolutions service that is timely, accessible, approachable and professional and that minimises the cost to the parties.

Our goals are built around leadership, strategic scheme management, and building an agile and innovative organisation.

We continuously seek to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. WorkCover WA encourages people who are representative of the broad Western Australian community to apply.

Some of the benefits our employees enjoy are:

• Professional development opportunities
• Access to our on-site fully equipped gym and facilities
• Parking at our offices in Shenton Park
• Parental leave – 18 weeks paid and up to 34 weeks unpaid
• Four weeks (20 days) annual leave for each year of service.
• Ten public holidays and up to three public service holidays per year.

Further information about the Position

For further information about this position, please refer to the attached JDF.

You can also obtain more information about the role expectations and responsibilities by contacting Mr Richard Yates, Registrar on (08) 9388 5584.

Selection Methodology

A variety of assessment methodologies may be used throughout the recruitment process, including:

• Interview
• Skills assessment
• Referee checks

The successful applicant will be required to complete a National Police Clearance.

We are an inclusive workplace that genuinely values diversity of thought, perspective, and experience. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, youth, and other diversity groups. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.

Applying for the Position

You can submit your application for this position via the ‘Apply for job’ button at the bottom of this page. Your application should include:

1. A current and comprehensive curriculum vitae that outlines;
• your skills and working experience 
• details of two referees who can attest to your skills and experience
2. A written cover letter (of no more than three pages) outlining how your knowledge, skills and experience will support you in the delivery of the requirements of the role (as they relate to the selection criteria in the attached JDF)

Late and pro-forma applications will not be accepted.

Applications close on 7 August 2026 at 5:00pm (AWST).